Customer Ratings & Reviews

I haven't needed to contact the geek squad yet, but having the coverage at a very good price is comforting.

Great for keeping your products covered would highly recommend for peace of mind.

Gav and Chris are both an asset to the Geek Squad! The service I received was impeccable. They were able to provide me with the necessary equipment for my tv. I highly recommend and would use them again for future services.

The guys delivered new tv..installed new tv mounting bracket, worked very clean and efficient

When I purchased my new Samsung TV, I decided to pay the Geek Squad for delivery and installation. So happy I did. It did not take them much time to get everything up and working. They also reviewed and showed me all the different options that this TV has to offer. I'm not very techy, so it will take a little time to learn how to do everything quickly, but I will get there. Thank you to the (2) gentlemen from the Geek Squad for doing an amazing job and helping to understand all of its options.

When getting a new TV definitely get their geek squad protection. They come to you if there’s any problems.

I love geek service, but i dont think I needed it for my lg g3 tv. So i canceled it

Geeksqaud services are prominent and reliable. I have opted this for my tv purchase on thanksgiving

Having this warranty with Best Buy gives a great weight off your shoulders. The customer service and help alone is worth it.

Great website to order from and had no issues buying or picking up. Also have had no issues setting up myself.

The agents helped me with picking the best tv mount for my needs.

I mounted my tv by myself thank you geek squad. Huuurray

Hopefully I don’t have to use it but just in case I have it.

Best Buy offers the best warranty. I will not buy electronics without purchasing the Geek Squad protection plan. I’ve had a few large purchases that failed and Best Buy repaired or replaced my items just as promised. I suggest the extra expense for the protection to all my friends and family.

I use this mostly for online and telephone support. When I do, the agents are always knowledgeable, helpful, friendly and stay with it until the issue is figured out and fixed. Good value. Not cheap. But compared to the cost and hassle of trying to fix stuff yourself and/or take it to someone to fix it and/or hire someone to come in, this is a very good value.

LOVE my new tv. Great price, awesome and easy to use remote. It literally has everything in a smart tv that you would want. I like that even my non-techy grandma is able to easily navigate the tv/apps/and remotes. Also has voice search feature which is very convenient. It was super easy 1 step, push of a button to get my cable tv remote paired with the new tv. I loved that part because usually they have codes you have to fuss with and it takes too long or you don't have the code etc. I definitely recommend this TV!

Geek squad will answer all your tech questions. Use it as it’s provided with purchase! Thanks Best Buy!

Always great service, very professional. Always get the help you need.

They took care of the needs very well. Very nice people.

I think it"s great to have..........................