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Customer reviews

Rating 4.7 out of 5 stars with 30509 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 30,509 reviews
  • Rated 3 out of 5 stars

    Good Insurance but crazy pricing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance for a tv. Come out and repair or replace. Didn’t like that it was double the cost of TV protection that was on $200 less than

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A useful benefit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was aware I had purchase this package. However, I will now be taking advantage of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Rescue Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome having top quality care for your purchases and items at hand. Service is quick and on top of all needs, repairs and learning projects for our use,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty Programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Through the years I have purchased numerous extended warranties. Some I never got to use or test. Of Those that I have had the experience of using, most have been disappointing for several reasons. However, for the added cost, Best Buy's Geek Squad's Protection has never disappointed. In fact, I have had several occasions to have to use the Protection Plan's I have purchased and never been disappointed and in fact, the results have surprised me at how great the coverage is. If you get anything from Best Buy that has a extended Protection Plan, I recommend it whole heartedly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart TV for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the Absolute BEST TVs that I have ever owned and the amount of free channels from Samsung show me that I do not need cable TV and that my Apps like Prime, YouTube, etc. The sound and picture clarity of this Samsung is wonderful and the only thing that I could say is that if they added a built-in sound bar option would be amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy. Peace of mind to have because you never know what happened with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful to have - I've heard horror stories of tvs breaking in moves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was very knowledgeable and friendly i will definitely come back to buy from this location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad in the past but it’s nice to know I have them to help set up my devices. I would definitely recommend them I really think it’s a great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad offers great service for repairs if needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and great to have peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always great to have some extra protection for life’s unexpected events, and I like having that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that the Geek Squad plan covers so much for so long and the cost is so little for what its worth, it would be crazy not to purchase this deal! 5 years > 2 years the payment comparison will tell you all you need to know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and peace of mind for large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully won't need the warranty, but gives peace of mind with the purchase of a large TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 5 Year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year as many short warranty TV breaks just after warranty ends, so lets see how long this 65 will last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !00% perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and an affordable solution 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the protection with tv it gives a piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with the store. Definitely returning go to this store more often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most protection plans are a waste of money but this plan is money well spent. After 3 years my OLED tv’s picture went bad and Geek Squad replaced it with a brand new top of the line tv. I am extremely happy and I highly recommend this protection plan to everyone with a high end tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We love to hear stories like this. We try and make the process as simple as possible to get you back to enjoying your TV. If you have any questions or need any help, please let us know.

  • Rated 5 out of 5 stars

    Purchase Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your buying electronics you better purchase Geek squad warranty.

    I would recommend this to a friend