Customer Ratings & Reviews

Amazing television at a great price!!! Best Buy for the win!!!

Helpful with all my questions very knowledgeable about product

If you intend to purchase anything of significance then you ought to seriously consider adding extra service and protection. Geek squad will not repair or replace anything that has malfunctioned or been damaged but also provide technical support for you by answering any questions you may have and assisting with any installation or compatibility issues you may run into. This is a no brainer for me.

THE GEEK SQUAD IS A GOOD VALUE. IF YOU VALUE PEACE OF MIND.

It’s always to add their warranty cause they always take care of the item without question!

I’ve been using geek squad for all my purchases for the past 4yrs and it’s amazing the coverage you get at Best Buy with this plan take it form someone who really doesn’t purchase coverage for her items because there’s always a catch with all other companies but Geek Squad is amazing truly recommendable.

Hope I never have to use it. But if needed they will come to my home to repair.

This is the best protection for all home electronics. We recently had to use it on a Large Screen TV (58 inch). The TV had a great picture, but kept having sound problems. After we had the Geek Squad out for a 3rd time in 2 years , we were given a fair credit on the unit and upgraded to a Sony 58 inch.

Great store and delivery service. Would definitely recommend.

Worth the extra money was able to get my broken tv replaced

WE discovered after unboxing the 75 inch television, that there was an internal flaw....the screen did not show! When I called, the gentleman said a replacement television would be sent out and the flawed one would be picked up....and it was within 3 days!!!

I always get geek squad protection on my larger ticket items. It gives me piece of mind!

I haven't had to use this yet, thankfully. Bought this coverage with a brand new LG OLED TV. Seemed like a practical buy given the price of the tv.

The greatest thing about the Geek Squad is that wherever I have used them they have always worked things out. And always there if needed.

It's always a good idea to get extra protection plans on anything that you don't want to buy twice because while the quality is great in most of the new technology, any mass produced items have a few flaws once in a while, quality control is really good nowadays but it's always smart to be sure, I've had a few things that I have had to do the warranty on and I was really happy to have it because the manufacturer warranty had expired. I will always get the warranty.

Geek Squad Protection has saved us on more than one occasion. Highly recommend!

Haven’t needed to use it yet, but I know how great protection plans are with best buy

Great value. I don’t have to worry about my tv not working. I can just call the Geek Squad.

I’m confused about the returned note… geek squad guys requested for the exchange of the tv… we end up getting a different tv and paid extra and that’s fine but was told we can’t transfer the protection we paid extra to this new tv… we paid for 5 yrs protection and it’s only over a year and problem arises..

Super great service. I really enjoyed my experience and am very satisfied.