Customer Ratings & Reviews

The salesman was very helpful. I needed one with a certain size legs to fit on my buffet. He was very patient

I'mI know that it's not a top tier television, but the picture is outstanding. am azed by the picture quality.

Glad I got the protection from geek squad. Technicians are knowledgeable and I feel much more peace of mind that I have the protection for my device,

I always buy the five year Geek Squad protection because Best Buy honors it. Totally worth it.

I have a pricey 65" LG tv I bought in 2020 with a defective screen. So I called our warranty/Geek Squad not even a week ago to set up an appointment for them come look at our tv and was given their soonest day on Nov 2nd 2023 to see if it was fixable or if would cost more trying to fix it. Brian from Geek Squad reached out to me today and opted for us to have him come today or just wait for our original appt on November 2. I was happy to oblige him today. Brian showed up exactly on the time he gave me today and had the problem solved quickly and communicated everything to me very well. Economically it was too costly to fix so he gave me the number to the Geek Squad warranty dept to call for the full credit I paid for the tv I bought in 2020 and his work order number and said they'd handle it from there. Brian was a SUPER NICE GUY! I then called the Geek Squad/warranty division after he left and the man I spoke to via the number Brian gave me was just as pleasant, funny, and very helpful. I was given the options to order a new tv over the phone with full credit or ask for a full store credit and go to Best Buy myself and pick out a new tv there. I decided to upgrade and I ordered a new tv through my phone call with him plus another 5 year warranty. He supplied me with the same discounts that I got in 2020. So now I have a new bigger LG Tv arriving on November 2nd which was actually the date they were supposed come look at my tv to diagnose it. And I only had to come out of pocket of $42 for everything. I DREAD calling people because they are usually rushful, leave me on hold forever, and very pushy for people to buy something much more expensive and won't take no for an answer so I have to get rude after they asked me for the 50th time and tell them to shut it. None of that happened. I was pleasantly surprised.

I love everything about it. The price was right and the quality is excellent. Will recommend.

Geek squad delivered and set up my Hisense 75” mini led tv. They arrived on time, was very professional and informative and please t to work with. Would use them again for my next tv.

Great tv for a great price!! I would def recommend this tv to anyone for value for the money

The coverage for the tv is an essential aspect of our viewing experience, ensuring we don't miss a moment. Comprehensive coverage delivers a well-rounded and immersive experience, offering a variety of content. Clear and reliable coverage allows for uninterrupted enjoyment of our favorite programs and events. With optimal coverage, we can stay informed, entertained, and connected to the world around us. Ultimately, this coverage is crucial for maximizing our enjoyment of the television.

great way to have piece of mind nothing will break and you will lose money on your item bought. I recommend everyone get Protection because Geek Squad is very knowledgable,

An excellent television. Easy set up, beautiful picture at an very good price. Could not be happier with our purchase!

Having done all of the necessary research and finally deciding on the C4, I expected to be happy with a great picture. I was not. I was astounded with the sharpest and most colorful panel I have ever seen. Seeing a demo of an OLED panel on a LED/QLED panel is worthless. It can look pretty, but you have no idea what you are missing by not seeing it on a OLED. I also use my C4 as a PC monitor for gaming. It has a fantastic refresh rate and gaming is flawless. Finally, the ATMOS speakers are perfect. The 2+2 setup delivers powerful sound that is crisp and clear. I am so happy with this purchase I cannot give the TV enough stars.

I got my Vizio TV four $100 because of my rewards I got such a good deal on the TV that I was able to buy a Vizio sound bar I have a 55 inch Vizio TV in my living room and it’s so nice I thought I would get one for my bedroom. Thank you Best Buy I appreciate all you do for the community.

I recently purchased a 2-year Geek Squad service plan for my TV, and it has been one of the best decisions I've made. The level of service and peace of mind that comes with this plan is truly unparalleled.From the moment I signed up, the Geek Squad team has been incredibly responsive and professional. They made setting up my new TV a breeze, handling everything from the installation to ensuring all my settings were optimized for the best viewing experience. They even took the time to walk me through all the features, so I knew exactly how to get the most out of my TV.What really sets this service apart is the ongoing support. Anytime I've had a question or needed assistance, Geek Squad has been just a phone call away, and they always provide fast, friendly, and knowledgeable help. Knowing that I have two years of this top-notch service gives me complete confidence that my TV is protected and that I'll have support whenever I need it.Whether it's a minor issue or a more significant concern, I can trust Geek Squad to handle it efficiently and effectively. The service is absolutely worth the investment, and I would highly recommend it to anyone looking for worry-free protection for their electronics. This service plan is an absolute must-have, especially for a high-value item like a TV. Five stars all the way!

Not had to use them for this purchase yet, which is a good review! I have utilized them in the past and have had positive results.

Definitely recommend getting this for large purchases. I've never needed to use it. But it definitely is a peace of mind. I know people that have used it. I have a family member that Is a best buy manager and they fully recommend it as it does pay for itself most tye time

The amount of times something seemed to just go wrong due to my luck with technology I've decided to get warranty on everything I buy now haha and it's already been worth it!

Although we ended up not needing Geek Squad to mount the new TV we bought from Best Buy, I wanted to share some appreciation for the tech who initially came out to do the job. He was extremely friendly and knowledgable, and gave me a really valuable recommendation on the type of screen size that was right for our living room. I ended up exhanging the original TV I bought for a different TV, which turned out to be a much better fit for the room — just as he predicted. Really appreciated his insight and am planning to use Geek Squad in the future.

My TV stop working and my protection plan was honored. It was a smooth process. I was very happy with the ending result.

Investing in the 5-Year Standard Geek Squad Protection plan was one of the best decisions I made when purchasing my electronics. This comprehensive protection plan provides peace of mind like no other, offering coverage for a wide range of issues that could arise over the years. What sets Geek Squad Protection apart is its unparalleled customer service. From the moment I signed up, I felt like I had a team of experts ready to assist me whenever I needed help. Whether it's troubleshooting technical issues, scheduling repairs, or even providing advice on optimizing my devices, the Geek Squad team has always been friendly, knowledgeable, and efficient. The coverage itself is extensive and flexible, catering to a variety of needs and budgets. Not only does it protect against manufacturer defects and malfunctions, but it also covers accidental damage from drops, spills, and other mishaps. Plus, with the option for in-home service, I never have to worry about transporting my devices to a repair center. One aspect I truly appreciate about Geek Squad Protection is its transparency and reliability. There are no hidden fees or surprise charges, and claims are handled swiftly and fairly. Whether I need a simple repair or a full replacement, Geek Squad has consistently delivered on their promise to keep my electronics running smoothly. Overall, I can't recommend the 5-Year Standard Geek Squad Protection plan enough. It's a worthwhile investment that provides invaluable protection and support for your valuable electronics. With Geek Squad by your side, you can rest assured that your devices are in good hands for years to come.