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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30073 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 30,073 reviews
  • Rated 5 out of 5 stars

    It's good to have!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have protection against any accidents! Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice and helpful when my TV screen went black. I tried for hours to reset it by unplugging it and waiting and plugging it back in to the power outlet. Nothing worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 YEAR GEEK SQUAD PROTECTION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF YOU BUY ANY TV YOU MUST BUY THE GEEK SQUAD PROTECTION IT COVER FOR A FULL REPLACEMENT IF THEY CAN'T FIX IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance was well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my instance, it was a lifesaver because I had a problem with my tv. The geek squad came immediately & exchanged it. I was wonderfully pleased. Initially i was hesitant because i nave 3 other Samsungs & never had a problem. It was the best decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dynamic picture and seamless clear crisp sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mad Mod Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always impressed with the knowledge and recommendations from the Geeks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really worth the value! Enjoying the assurance of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and send out knowledgable technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the assist.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price. I take care of my stuff but you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item , but after years now i can not use wifi and have to replaces it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a warranty beyond the basic one . Price was good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price for 5 years of protection against any situation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with Geek Squad in the past. maybe just the wait time to see a tech.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me the peace of mind just in case something were to happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helps you rest assured when making high dollar purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my Hisense - 55" Class H9G TV. I bought the 5 year warranty. It broke 4.5 years later. I took to the Geek Squad. They said it couldn't be repaired. I got all my money and put towards my dream TV LG OLED, So, I bought another. Highly recommend it. It was worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing protection life saver for everyday life. Choose me for the 400

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. TV guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased my last four televisions from Best Buy because of the geek squad protection. The very first time I had an issue they replaced my TV. No questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv wasnt delivered to me damaged love that. I am a sold customer,i will be shopping here more often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had and used Best Buy Geek Squad protection before, it is great. Also a good value for the price

    I would recommend this to a friend