Customer Ratings & Reviews

Travis and co-worker did a great job with install.

Great value to have for a item of electronics for your house

worth the extra piece of mind! i add protection to all my devices ive used it and it helps protect your purchase

This the best thing you can buy with tv always worth it

This is our second TCL 50" tv and it is the best ever.

Tv works great for the purpose of needing a Tv last minute!

Warranties can be kinda scary but sometimes needed as you never know

Glad I purchased the protection plan at a good deal

Good "backup" to have, we just just hope it is. not needed!

Excellent Picture......................................

The individual Andrew, who helped me, was really concerned about my issue. Unlike his coworker, who I overheard continuously prompting him to stop trying to assist me.

I've purchased a laptop and a few TV's from Best Buy and always got the Geek Squad protection. The few times I've had to use it they were always very helpful and professional. No complaints!

This is an expensive investment to protect my expensive purchase.

if there’s ever a problem within the five-year warranty if they can’t fix it or there is no part available they swap out the TV for a brand new one no problem the following year model you just have to pay for another five year warranty. Can’t say anything more better for Best Buy will still be a customer.

Great customer service and easy to create a claim.

Over all I am satisfied. I owned an older model—store bought, new—for 7yrs. before it stopped working recently. so I decided to buy the newest model. I must say I am extremely satisfied. Video, sound, and gaming graphics—all which pair nicely with my ps5–are superb. The size is perfect for the bedroom not to exaggeratingly huge or small and I had to stop using my sound bar because the sound quality of the new tv was exceedigly better—the tv being mounted. Overall extremely satisfied.

Perfect product I recommend I recommended. I feel very nice

Glad to be able to add these services at a reasonable cost!

I think that the person I was speaking with on the phone was very hard to understand so I called back again and I reached someone that spoke more clearly.They did take care of my problem so I would rate it's a four out of fiveonly because it was hard to understand the person and it took too much time to talk to someone because they tried to get you to talk to the computer untill you tell the computer many times (You need to speak to someone). So everything else is great except for those two issues.

Always love geek squad help tips and support overall