Customer Ratings & Reviews

When writing your review, please consider the following guidelines: Focus on the product and your individual experience using it Provide details about why you liked or disliked a product All submitted reviews are subject to the terms set forth in our Terms and Conditions

I have not been able to try out the coverage for any of my bought items.

TV protection plan is great to have I haven't had to use it yet

Very professional and listened to issue, Had timely feedback for next process.

Great service on everything I love everything they do a nice job

I usually get the geek squad protection whenever I buy anything. I made a mistake one time and didn’t get it and lo and behold. I needed it and I will never purchase anything with a big dollar value without the geek squad protection ever again.

Great purchase, great service. Easy to schedule service.

Excellent service. great technicians. Very helpful & cooperative. Timely & courteous.

The geek squad agents treat me with respect and patience, which is important because I’m not text savvy

I didn’t use the geek service for my installation of my tv.

Delivered as agreed. Great communication from day one

Love the geek squad service! Installed it myself but if I had any questions they were a phone call away!

Worth every penny. Best buy has the best warranty hands down.

Best Buy warranty used to be better but with what they still offer can’t go wrong with a warranty.

Excellent service helped with my pc troubles and was able to get my device functional again.

Haven’t had to use yet and I’m happy I haven’t. This is a product that I recommend definitely if you’re buying open box

Come on fellow loyal Best Buy customers make a new purchase today and make sure you purchase a protection plan

Great customer service! They always do a great job!

Totally worth it! Geek Squad made the process easy and stress-free when I needed help. Fast service, clear communication, and no surprise costs. It’s a great investment for keeping your tech protected. Highly recommend!

Fast and easy customer service hassle free experience