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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30278 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 30,278 reviews
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked when I had a repair on my television. Glad to have this access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, did a wonderful install on our 65" screen, wall mounted, with sound bar, providing explainations as they proceeded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best extended warranties in the market, response is awesome and cover all types of issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection guaranteed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but it's good to have on standby just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ext warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price worth it. Protects against basically anything i think

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me on laptop, printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very helpful. They suggested upgrade printer with newer technology for Bluetooth to print from phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD helped me replace my defective T.V.!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ALWAYS buy warranties for my purchases. When my T.V. , I bought at BEST BUY , suddenly broke down , I called them, and an Agent from the GEEK SQUAD came to my home, diagnosed the problem AND told me I was TOTALLY covered!! He helped me understand the warranty and I was able to get a NEW T.V. to replace the defective one. Then of course I got another 5 year standard GEEK SQUAD Waranty!! I'd give 10 Stars if I could!! The agent was Polite Professional and Knowledgeable!! I highly recommend getting Warranties and using the GEEK SQUAD!! Thank You BEST BUY and The GEEK SQUAD!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great would purchase again in future if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Dulani, was great. Came out pretty quickly, recognized the issue, and set the wheels in motion for a rapid resolution. Money well spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind and Expert Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad Protection plan offers invaluable peace of mind. With this protection, I know my purchase is safeguarded against unexpected issues and breakdowns. The Geek Squad team is knowledgeable and provides excellent customer support, ensuring a worry-free ownership experience. It’s a worthwhile investment for protecting my valuable electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Really good value for the money. Good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled quaility for a fraction of the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look no further, for the price you won't get a better picture than this. Almost OLED quaility, but way brighter, so perfect for a Living room with lot of natural light. Save $1000 and get this unit a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad the best, Thank you so much for your service and quick to resolve issue. Pastor Bradley

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will do right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t needed to use it this product but I am confident due to past experience that if I do there will be no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We probably won’t ever need it but it’s good to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection will definitely save you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection was a life saver! Don't go without it. Superb service! Will definitely continue to buy directly from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it to protect your OLED purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth it, and comes with alot of nice perks. For example, if you are buying a television 55 inches or larger, a Geek Squad member will be able to visit your house to process the warrant claim. That's huge, because carrying around large used televisions, in which you probably won't have the box, can be a big hassle. Very comprehensive coverage, especially for OLED televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the 5 year warranty on my TVs because they inevitability end up dying on me or getting stuck pixels and best buy has always been great about fixing the tv if they can, or usually they just refund the price I paid and that usually is more than enough to get a new TV woth better resolution and get another warranty. Newer TVs may have a great picture but the build quality is nothing compared old CRT TVs so it is worth it to get the warranty on products like this or any electronics because they always seem to fail within 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was Excellent. They were very professional and answered all our questions. They did an excellent job installing our new TV entertainment center. Dallas was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful whenever I had an Issue and called ! Would strongly recommend using Geek Squad , especially if your not technical savvy!

    I would recommend this to a friend