Customer Ratings & Reviews

Very helpful whenever I had an Issue and called ! Would strongly recommend using Geek Squad , especially if your not technical savvy!

Everyone I have ever talked to in the store was very knowledgeable and polite. They have installed a car stereo for me before and I currently have there insurance for a tv just in case something happens.

I got the 42” to use as a PC monitor and its been excellent. Blows away every other monitor I’ve used in the past and the added versatility is a nice value add. I’ve had no problem with the auto adjusting brightness limiter and don’t mind having to turn the TV on first (as opposed to how monitors will just wake from sleep), but YMMV.

Good warranty..after buying a TCL ROKU tv which we did not purchase a warranty on and having the sound go out and having a black picture after 2 years of use..we definitely bought a 5 year warranty with this Pioneer Tv..hopefully we’ll never have to use it but if we do we have it!

There guarantee is 100%. Always helpful. There full of knowledge and ready to help you out to 100%approvals

Geek squad is a very good service for any electronic equipment. Excellent customer service

I typically don't do extended warranties, But these days, unfortunately, manufacturing quality isn't what it used to be and I didn't want the hassle of dealing with the manufacturer if my Polk S2 sound bar died... and die it did. It was a breeze to walk into the Best Buy store with my soundbar and accessories and get an immediate refund for exchange or upgrade to another system. Definitely worth the extra $24.95 for ease of return and peace of mind. Not too bad for $5.00 a year for 5 years of insurance.

This is a great service to have with your cellphone.

They came and inspected my broken Hisense TV and was able to replace it. For 100, it is pretty worth for 5 years coverage. I wish the warranty would extend and cover the replacement TV but I have to buy a new 5 year plan. Would be 5/5 if the new TV continued the the previous warranty plan.

The service was great, helpful and very informative.

I purchased this plan for my new television because I would never know when it might need service..being on a limited income, I'm watching what I spend and everything counts..while I have never used the service yet it is satisfying to have peace of mind in case something happens.

This plan offers great piece of mind to protect any of your electronics purchased at Best buy. Highly recommend purchasing the extended plans.

I would always get this warrant I hade it before and it always payed for it self

Very professional and very attentive in and out very quickly

Great quality, image is really need, excellent size for a living room, really fast, I would definitely recommended, and for the price you can't find a cheaper one.

Love it for TV , never had any issues though but great peace of mind

Received brand new 75 inch Samsung TV with no delivery defects. Also received my purchase in anquick and timely manner. My new television produces a clear and ceisp picture with perfect smart app capabilities. I would highly suggest this product to anyone looking for a new television and for an affordable price.

It is worth the extra price for the extra warrantee. Highly recommended.

Using for my community gym, the residents absolutely love it. Great picture quality. Would definitely recommend

Had this on my last TV, it began having issues just before plan expired so I got lucky. BB kept trying to repair it but then something else came up. I was kind of ticked off as it was costing more to keep trying useless repairs. Finally after over 3 months of failed attempts they called it a wash. I took the full credit and upgraded to a better set. It was a pain but in the end they apologized when they reveiwed my purchase history. I got another 5 year plan for the new TV.