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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30279 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 30,279 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a lot of comfort in knowing that there is someone available should you need any help at all. From the major problems to the minor questions, there is peace of mind knowing there is someone you can turn to for assurance and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing TV. The included Alexa feature makes the entertainment experience even better. I can just tell Alexa to turn on the TV without having to go get the remote. The quality of the image is amazing and the sound too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Separate items separate services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be a great service but forewarning, you must pay separate for each item you want covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is great without worrying about breaking in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just purchased the warranty but 5 years it’s the worth of money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love purchasing yheir insurance. Always feel like I'm in good hands in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! No matter that the problem was they could always answer any questions I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing the Best Buy includes is the guaranteed of the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product. I have had it for years now and cannot complain at all. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance- peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend a Geek sqaud extended warranty. I bought one for my 75” tv. If they can’t fix it , I believe they send you a check for your purchase price. The TV is 85 pounds so it’s not something I want to lug back to the store or to a authorized service center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could use a gift card for 400 bucks just for reciewing a warranty yes please

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already saved me money. Worked on my TV and found it was not fixable. Sent me a new one and removed myvold TV. Thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg combo tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very practical and does not make any noise. It is an excellent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use this but I’m glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting 5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the title says it is definitely worth getting five year protection plan, anything goes wrong with your product they will have geek squad come out to your house figured the conditions of the damage product attempt to fix the damage product and the third time after they come out they decide they cannot fix it they will replace with a new product or write you a check for the amount you spent for product . I feel this plan was made for the customer not for the company, the customer no matter what the outcome will benefit from this five-year plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You did a great job on installing my refrigerator I would have them do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it. Hoping to not have to. Bought just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, couldn’t have had any better Cuatomer Service! They were very knowledgeable and gave me all the information I needed before making a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Understanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to talk to about my first purchase and its problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad plans are worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is exceptional. I was able to have my Hisense 70AG6 replaced due to the cost to repair would not have been worth it. Definitely worth the extra money spent to protect your investment.

    I would recommend this to a friend