Customer Ratings & Reviews

The geek squad has helped me several times with my purchases. They are great and well knowledged on several things.also the coverage of my purchases is worth the extra money.

Great pic! I think this is a great tv! Works well and the picture is great

LOVE my new tv. Great price, awesome and easy to use remote. It literally has everything in a smart tv that you would want. I like that even my non-techy grandma is able to easily navigate the tv/apps/and remotes. Also has voice search feature which is very convenient. It was super easy 1 step, push of a button to get my cable tv remote paired with the new tv. I loved that part because usually they have codes you have to fuss with and it takes too long or you don't have the code etc. I definitely recommend this TV!

Gives peace of mind on a major TV investment and has always been super easy to work with.

Awesome having top quality care for your purchases and items at hand. Service is quick and on top of all needs, repairs and learning projects for our use,

so far the best tv ever, the best beautiful picture I've seen in a television and the 55 inch is a great size.

It’s pretty much gotten to the point where if you spend over $500 on a TV you have to buy “5 year insurance”. My personal experience has been very good getting equipment fixed in a reasonable amount of time. Have had to call for service 3 times and it has always been a positive experience.

Geek Squad Protection is a must have on basically anything with how useful it is

I had bought TCL tv in a black friday deal. So, i bought the Geek Squad 2 years protection for the same.I received excellent customer service from Geek Squad during the installation of my TV. I was having trouble getting my iPhone to connect to my TV. They gave me several tips and helped me throughout the installation process.I am very much pleased with their customer service.I appreciate the Geek Squad and i recommend everyone to get the Geek Squad protection for their appliances and electronics.

Great feature to have when purchasing products at Best Buy

When I tell you that Geek Squad service is flippin AWESOME that's what I mean they really go hard trying to help and if they can't do it then they roll out a new product or a refund......I love me some Geek Squad!!

I use this mostly for online and telephone support. When I do, the agents are always knowledgeable, helpful, friendly and stay with it until the issue is figured out and fixed. Good value. Not cheap. But compared to the cost and hassle of trying to fix stuff yourself and/or take it to someone to fix it and/or hire someone to come in, this is a very good value.

Like the added coverage just in case something happens at a low cost

BEST DARN WARRANTY YOU CAN GET Never had any problems

I highly recommend getting the Protection on your electronics!!

I haven’t had to use it yet but I’m sure it was a great purchase

I often skip protection plans. Decided 4 years ago to purchase one for my TV. Repaired once (appeared to be a manufacturer defect) and the instead of repairing the safe defect a 2nd time, gave us the equivalent of a replacement at no cost. You never know with electronics. Geek Squad were easy to schedule and efficient on the repair and quickly enabling the replacement to be processed.

Always good to have with appliances! You just never know what could happen!

They are very knowledgeable and helpful to you I love it

The greatest thing about the Geek Squad is that wherever I have used them they have always worked things out. And always there if needed.