Customer Ratings & Reviews

Reliable warranty that covers issues no questions asked.

The Geek Squad were amazing. I'm not an idiot! I have hooked up many systems before. But the new speakers that I could never get great sound out of them. The Squad hooked them up properly and made system easy to navigate easily between different units in the system. The TV was crisp and they did it all quickly too! It had been frustrating to have these great speakers but not be able to enjoy them as I can now. I had 6 yrs of college! You'd think I coulda figured it out!

I've used Geek Squad in the past. It's good to have when the manufacturer's warranty expires.

My picture went out on my TV and the warranty covered a replacement TV. All done the same day. I received a larger television and cash because TV's cost less now.

This plans are the best never have trouble returning a defective item love this Best Buy plans.

The crew that came out to do the install were very polite, and neat. Had a problem with one of the products (component was damaged) they took care of it without any problems, In the past I would do my our install, but for the money it was well worth it, before they left they made sure all components worked to my satisfaction, will use them again, Thank you Best Buy and Sterling

Always great service, very professional. Always get the help you need.

The tv look amazing and it works Wonderfully, I would recommend this tv to everybody

I have used Geek Squad in the past and was happy with them. I haven’t used them lately, but feel they will be good.

Hopefully I don’t have to use it but just in case I have it.

We buy this on every TV we buy. Hopefully we won't need it on the new TV! We did use it on our previous TV The Geek squad spent a couple of hours trying to find out what was wrong. Once they figured it out, they fixed it quickly. Very efficient!

I mounted my tv by myself thank you geek squad. Huuurray

Highly recommend extended warranty through Best Buy! The entire process is easy, and the techs are prompt and professional. They really took care of all my needs right through setup and walk through.

purchased this for my TCL tv. Have not used but I have incase anything should happen in the next 5 years.

Provides peace of mind for any sorts of incidents! The squad member helping me definitely made it clear what was covered so I could be confident in my coverage.

We wish that we purchase the 5-year protection with the TV purchased in June 2023.

Happy with the extended warranty. The last tv started having problems just outside the factory warranty and as a piece of mind it was nice having the extended warranty. The tech’s came and checked out the old tv and determined that it was unrepairable. So the upgraded my tv with the newer model and I kept the same warranty.

simple peace of mind, $5,000 on a TV and little peace of mind is warranted!

They took care of the needs very well. Very nice people.

Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!