Customer Ratings & Reviews

Always good to get 5 year warranty. I had a Plasma TV 15 years ago that went up on me with 2 weeks remaining on a five year warranty and Best Buy offered me a comparable replacement TV or value applied to an upgrade. I upgraded and enjoyed the hugely applied discount and TV.

Luckily having purchased Sony i have not had to utilize my Geek Squad warranty.

Never can have enough extended warranty for electronics

I received excellent service from the Geek Squad as they brought the new TV that I had purchased and installed it for me. They also asked me if I had an questions about the operation of it so that they could explain. Everything I wondered about they did explain. And if any other questions arise I know I can call them up to get the answer. They are always courteous and helpful.

Here’s the thing with geek squad protection. They will take care of you. Fix or exchange. Easy for me every time I’ve had an issue

Just an excellent protection. Our expensive is protected for 4 more years for peace of mind

It’s a option that I purchased in addition to the TV. Fortunately, I haven’t had to use the warranty yet.

I felt comfortable purchasing the protection with my TV even though I haven't had to use it yet. I have used the Geek Squad for my computer in the past and they were very responsive.

It's piece of mind to purchase this protection plan. TVs are much more complicated these days and require a skilled technician to remedy a problem. I've got this backing with this plan.

I have had Geek Squad protection since I bought my computer and laptop. I have put it to great use. All I have to do is call the number and someone is there to help me. When I had a hardware problem I was told to take the computer to the store. The Geek Squad fixed that problem also and because I had the contract there was no charge. Since I am an older senior citizen I do not have the know how to fix the more complicated problems. Just call the Geek Squad is my motto. They are always there and will help you out, and with a smile.

The delivery guys were extremely nice and very helpful

Bought this for extra protection on a tv. haven't used it yet but good to have.

Geek squad is always the goat of all warranties. They always take care of any issues.

Anytime I call or go in for help everyone is wonderful.

Great TV I love the picture quality and the streaming network installed

Best product and services so far. I really enjoyed the service

Really nice because they will fix the issue there. Peace of mind you are covered

Wouldn't buy a product without protection and I know it will be worth it if something goes wrong

I love the Best Buy protection plan, which I've used for lower-cost items like hearing aids and smart watches. I hope it works and is just as excellent.

Having used on my newest purchase but hey I got 5 years, I used the geek service before never had an issue.