Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30323 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 30,323 reviews
  • Rated 5 out of 5 stars

    Hope i dont need them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dunno what to say here. I didnt even take it outta the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playing it safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet! Hope I never have to but good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U don't need it until you do

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it the 2nd day I bought a new Sony TV, and month 58 of a 5 year plan on a microwave. Got my money back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced at full value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a five-year plan on my previous TV which went up unexpectedly. It took a couple weeks to have the TV looked at but they found it done. When they issued the replacement they gave me full value towards the new one. I actually upgraded my TV from the 50 inch switch died to a new 55 inch same brand for about 30 bucks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True pro’s

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous and highly known about anything electronic these guys are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have if you need it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one five years ago and my Television went bad 3 months before it was about to expire. I was given a full credit towards the purchase of a new television.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must for any tv!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These tvs these days are so expensive I highly recommend getting the warranty. My 3 yr old Samsung I had in a shop two times for $300 each. So I for sure bought a warranty on this new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection Plan for a good price for my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service have used Geek Squad for computer as well as television repair. When they were not able to repair the television they replaced it. Would highly recommend Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this coverage on another TV and it really paid off for us! The TV had a defect after 3 years of use and this protection coverage replaced it. Of course the model was discontinued so they gave us another TV... for the same amount we had paid 3 years earlier! We were upgraded to a state of the art TV with all the bells and whistles! It is worth investing in this coverage!! We will always purchase it for our high end purchases!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV and geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 55"and a 65" SONY TVS.And then I also had them delivered and mounted.and then I got the warranty for both for 2yrs.I am 100%happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be safe not sorry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather get the most out of your purchase why not be safe than sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me when computer didnt turn on.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and very proffessional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it's man made

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few questions, what is the price of the item, are you expecting it to last awhile, and is it a good product if you checked those boxes then you should get a warranty {my opinion of course}

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Salesman

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was Excellent, he went above and beyond for me... The world need more people like him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5yr coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great knowing that your covered. The 5 years is a lot of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service stateside

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exellent! So glad I did this. Pros fast, came out and diagnosed within a week, replaced my tv great customer service stateside. WELL worth the cost. Cons call center transferred overseas dropped calls twice after long wait times. Couldnt purchase protection plan over the phone for replacement had to go into Best Buys store to repurchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use their services yet but will with the computer I just bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this service agreement with the purchase of our new 85" TV and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't needed to use it, but worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't need it yet but the best buy employee helped me understand the value of this, especially for OLED TV long term. Worth the price imo

    I would recommend this to a friend