Customer Ratings & Reviews

I had a issue with my Samsung tv, geek squad took care of it right away, tech came out diagnosed the issue and inhad the option to get a new tv

It's a must buy when I purchase an item with a high price. If anything goes wrong best buy will either fix the item or replace it with a similar item. So I always make sure I buy the extra protection. It saves me from frustration.

Worth every penny. They replaced my Vizio 58 inch TV, purchased in Nov 2020. After verifying it could not be fixed they offered me my choice of several comparable TVs. The whole process was quick and easy. All it cost was the price of a new 2yr protection plan.

The warranty was cheap and i hope i never need to b use but i have on another tv before and never had questions for complications dealing with the team.

I would definitely get this just in case if you need them.

Good extended warranty for a good price hopefully I’ll never have to use it

Good good good good good good good good good gooood

Haven’t used it at the moment but happy with the offer

Best product to buy really loved it . Total value for money

Geek squas has always been a good response for me. No hassle, very customer oriented for well satisfied experience. They make any replacement requirements simple.

You can never go wrong getting the warranty! Definitely worth it!

What how bad TVs are made it’s important to buy the protection plan the previous 3 TV’s I purchased have have all quite working on year 4

Replaced my laptop when i cracked at the hindge with no problems

Great price for warranty, best and affordable warranty cost

Repair was good but contacting a person on the phone to make an appointment (or anything else) is extremely frustrating !

Excellent picture and size. Works well for Play station also.

I purchased the Geek Squad protection because I've unfortunately had to use it once before on a 75" TV which was only a year old. The process was quite easy and I received an extremely equitable resolution.

I have purchased a Geek Squad service agreement on a large television once before and when it failed and required service, a repair person as scheduled quickly. The television was also replaced quickly with me making a choice on the new television at the BestBuy store. Excellent service!!

Geek Squad was so great and their service is amazing

I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.