Customer Ratings & Reviews

This only cost $20 and since replacing it would cost a lot more than the original price of my open-box, on-sale TV, I figured it was worth it. I don't usually add this type of insurance, but for an open box TV, it seemed reasonable. I would recommend this to someone who also got an open box or a refurbished TV to be on the safe side!

excellent service and above all they have people who speak your same language

They do great work, and in a timely manner. If you want your electronics in good hands bestbuy is the place

I purchased this for my big screen Vizio tv. The sound would go out but picture remained. I called geek squad, whk sent out z 3rd party repair in a couple days and he replaced the bad motherboard a week later.

I don't have to worry about anything with the geek squad, Making a phone call and having no worries makes me happy. Geek is always there when I need their help. The team is very acknowlable and it's a pleasure speaking or working with them. Keep up the good work, Geek Squad....

I've used the Geek Squad previously to mount my 65' inch TV and they did an excellent job. This is the first time that I've purchased an extended warranty for my TV through Best Buy. I was told by a family friend the service is excellent just in case my TV begins to act up.

I’ve found it necessary to use one - service was excellent and Best Buy honored all requirements with no issues. Great service!

Great service just in case anything happens to my Samsung I will continue to keep purchasing from Best Buy the best products!

I haven't needed the Geek Squad yet but it's nice to know they are there if I need them.

Because we got this TV for my parents, we thought it wise to get them the protection package as well! Am grateful we have that safety plan in place for whatever might happen!

Don’t buy the product if you don’t buy the protection. They do a great job helping with anything you need

So worth it. Not very expensive and so fabulous when you need it. I’ve popped in for the Geek Squad to answer questions, give me explanations for things that didn’t make sense, help me install programs then understand the nuances, they have run checks as often as I thought my computer was compromised. So helpful, will always have a Geek Squad plan!

Its totally worth the extra money. I get with each purchase With 2 kids and 7 nieces and nephews it feels good knowing that none of the parents will have a heart attack when one of our kids inevitably breaks something and any of our homes. Plus the replacement aspect is hassle free!

My Granddaughter is so proud of this Vivo tv I most Definity will buy again good quality and picture.

Best warranty to get for your TV Computer Phone and every other electronic you have

The service is good & quick and they mounted my TV and connected to all devices.

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Haven't had to use it yet, but helps having the peace of mind that it's there if needed.

Great service. Had previously purchased on my 3 year old tv which Geek Squad could not repair. Offered a new tv to replace the old tv at no extra cost. Needless to say as the previous 5 year warranty was on the old tv, I purchased a new 5 year warranty on my new tv.

I have used them in the past when my computer was hacked into. Hackers really messed up my computer. I appreciated the service Geek Squad did for me. They cleaned it well. Problem was solved...and I got my money back from my Visa Card....The hackers were really stupid--committed fraud BIG TIME!