Customer Ratings & Reviews

I highly recommend to buy this product. It works exceptionally good.

The agents were great! The know a lot about how to mount your tv with no problems.

My tv stopped working and got a new one with no issues.

Always recommend on electronics I.e. TVs you purchase the extended warranty. I had a tv that was four years old and started to have problems. Well the part that needed replacing they didn’t make any longer. Fortunately I had the extended warranty and got a new TV.

Aqesome tv for the price. Great picture and easy setup.

Always there when I need help or fixes for my tv so I think they are great

geek squad protection is the best! usually when there is an issue they always replace the item! sometimes they try to fix, either way its great to have

I can feel safe with the coverage , I have now. Had a TV that seemed perfect in the beginning, however, I didn't notice the sluggish remote signal, after the 1 year warranty on $1300.00 worth, BB still swapped it out. Proud of the $169.00, I spent on protection.

The agent had great customer service and great communication. He explained every step in the process of fixing my tv and made sure all my appointments were scheduled at convenient times for me.

With today’s quality in electronics, you need an extended warranty plan. I’ve had to use it a while back on another product and the Geek Squad rep came to my house to address and repair the issue. It’s cheap insurance worth having.

Haven't had to use it yet but purchased for a tv. Coverage included is good.

If you’re going to get something expensive buy the protection plan it’s worth it. You may never use it but then you never know what can happen. If lighting strikes and your tv is on and it blows something out you’ll know you’ll be covered.

A must have for your expensive purchases and make sure to get the max time ones because things usually break after the 3yr mark.

I have not needed with my TV but in the distant past used the Geek Squad for a lap top.

All smart TV features work seamless, and constantly use the Picture in Picture gesture. No need for smart TV external products. Everything is on the TV. Picture is great when streaming. HDMI is Crystal clear.

It was good quality and service is good , order delivered on time

Best buy warranty are cost effective and straight forward. When purchasing an OLED tv, the warranty cover screen burn, which I consider essential coverage for an OLED tv

Im the type to always purchase my warranties to cover all of my products

I didn’t use this for installation of the tv, but they have to help me uninstall my tv now and they didn’t charge me because of the situation so I appreciate it!

Haven’t needed to use this and hopefully won’t. But I wished I had it on my last television that went out after a year and a half. Could have saved hundreds of dollars.