Customer Ratings & Reviews

They came through with their words in replacing my 40" Vizio TV after it suddenly stopped working. I'm glad I got the extended warranty to cover my TV. It's highly recommended to have Geek squad cover your prducts and for a reasonable price too.

Bought a Vizio M class two years ago and the TV went out. Terrible process dealing with the appointment could not understand the person on other line. Great local technician made up for the appointment.

Have used the coverage in the past and it is very useful. Have had 0 problems.

GEEK Squad Knows their Business!! Good on Telephone OR at Customer Site !

The Best buy representative was great he was a great help on helping me decide on my purchase

Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

This is the best investment for a modern TV. They don't last and this has you covered

Great product. To have that piece of mind is the most important thing. I know they will take care if anything happens.

We are used geek squad since our first tv, tablets , router, refrigerator,etc , we really recommend

Knowbody not any store I know can beat best buys no hassle geek club or warranty. Every single time I had to bring a product back never had a problem. Computer problem they take care of it or replace it. Best Buy is the best when comes to warranty and geek squad

This TV has been excellent and has fit all my needs. Sometimes the TV doesn't show up in other devices to be able to cast to. The Google Home app had trouble connecting to my TV.

I had a two year old Samsung 55” TV. I purchased an extra year’s warranty. Two months after my warranty expired, HALF of my screen went black. I replaced it with a new 55” Samsung, but purchased a 5 year warranty. Hopefully this TV will make it past 2 years.

My television came out of control and they resolved it quickly

The last tv we got outlived the warranty by just a few months, always go with the longer plan. No regrets

I hope to not need this but am assured it will cover any damages by movers. It did NOT cover transportation of the TV from the store to my house.

I love the coverage that is offered and would recommend to anyone buying anything worth protecting.

I can always count on Best Buy with their "Protection Plans" on select items I buy. I know if anything ever happens, I can be assured the problem can be addressed. Great Program to consumers

Degree squad is wonderful just in case if any accidental accident happened. I know that I am cover.

Bought this on my old set and it more than paid for the cost. It got me a new TV! Several years ago I bought a router & didn’t buy the extended warranty and it died! I had to call the manufacturer and had to wait months for a new one! Don’t learn the hard way!

An amazing service and I have used this particular service multiple times through my many years being a Best Buy customer. It is worth it every time I purchase a new item to always have that piece of mind knowing Best Buy is backing my purchase.