Customer Ratings & Reviews

Haven’t had to use it but glad I got it for my new Hisense TV. I don’t know much about the brand so I thought it was a safe bet

Haven't had to use it yet but love the fact that If anything goes wrong they will come to me not the other way around

Always worth it to get the protection plan. Bestbuy makes it so easy.

Havnt had to use them yet so cant complain a good concept though

Thank you, I'm very happy with my purchase. Also very happy with best buy and how they treat customers.

Great price for 5 year geek squad warranty on my 50 inch tv.

Got the 5 year protection because my previous TV died shortly after 3 years! Thankfully I have not needed the Geek Squad but the one experience I did have went well and was very professional.

Only purchase just in case something happens but never have needed it luckily

I but the protection on larger itiems and glad we did. Our $2,200 Sharp TV and a problem and they refunded the entire purchase price 2 years into the contract and we were able to purchase a newer, better TV. There was no hassle involved. Good to have with major electronic or appliance purchases, worth the extra cost.

The color on my TV started to fail so I called. Long story short they replaced the set right away.

It is worth just having a peace of mind that any issues will be taken care of with their expertise.

Not sure what item I bought this for but since my Samsung experience I won’t not buy a warranty on bigger investments. Quality of items anymore is junk and need protection with high costs and inflation make living unaffordable

I strongly recommend anyone purchasing electronics buying the protection plan is the way to go.

Excellent, it looks good, the sound is good and it is about 1 inch, I like it a lot.

Bought my first qd oled from Best Buy and wanted to have confidence about the tv. The 5 year warrabnty is a bargain for Oled tvs.

Yes I bought it because TVs suck and after a little while don’t work right welcome to the age of throwing crap out. This is not a waste if you know that it cost more to just mount the new tv than have the pros handle it

This has saved us so much money. They mounted my 75" TV and there was no way I was doing that for $50. We also had an issue with a MAC at the house and they remoted in and took care of us. Great job and worth the money by far.

Glad to know I have added security just in case! Hoping I don't need to use it but glad it is there. I had some appliances short out after a huge thunderstorm and didn't have coverage on any of those items. Better to be safe than sorry!

But overall thank you to the Geek squad online customer service team.

With every purchase of our Best Buy product, we include a minimum of 2 to 3 year geek squad protection. This allows us peace of mind for any issues that arise.