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Customer reviews

Rating 4.7 out of 5 stars with 30352 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 30,352 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its a must for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to purchase geek squad protection for all my big purchase at best buy and they have not failed me. and it gives me peace of mind knowing my items will be fixed or replaced if anything were to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renewed prodection plan for a return of an older lg television that went bad for a new samsung 4k television. Got the 5 year protection plan for about $90. Will keep my television protected for the next 5 years and am happy about it. Great price for a $450 television. Would recommend highly to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get when you are purchasing open box items or electronics for kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the 5 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought the 5 year warranty. TV took spike a couple months after warranty ran out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    led's died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this first time they took care of me no issues but the secomd time geek squad lied so I will no longer be giving them or best buy my money ever again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this warrenty before was never dissatisfied.they always took good care of my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that geek squad helps with everything and if you aren’t satisfied with your situation or product they will make their best to make it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek squad. They are honest and let you know if they cannot fix your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and ready to answer any questions that i have had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just don't buy any thing without protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Geek protect for so many years, and had to use it on few occasions and was simple and painless. From TVs to gaming headsets and laptops too. You just never know if you'll need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I am the same way and purchase protection on everything. We just never know when something could go wrong and we try to make the process as easy as possible! If you have any questions, feel free to reach out to us.

  • Rated 5 out of 5 stars

    Must Have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always Recommend Geek Squad protection plan!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome a must have for kids! Since there so careless about there belongings at a yound age

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended warranty needed for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you just can't trust the product quality today and I couldn't for the TV I purchased but it is rated as one of the best TVs at its price point with some caveats should you be one of the unlucky ones who gets a lemon. Best Buy extended warranties are however more expensive than the competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not had to use this particular purchase but have used it on two previous TVs purchased from Best Buy and it was simple and trouble free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never go out without protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I love about geek squad protection is that Best Buy has it for everyone and everything on new and open boxes and it has the same protection, and they can fix it on the store and I don’t need to ship anything! Thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service contract is well worth it. If anything goes wrong they will come fix it or replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact they offer alot of different services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Geek Squad protection for several years and only had to call on them 2-3 times. They were efficient and straightened out the issues over the phone and through my computer. It was nice to have someone who knew how to fix the issues without having to take my computer to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service. Everyone was so helpful and nice. 5 star

    I would recommend this to a friend