Customer Ratings & Reviews

Massive 75-inch Toshiba FIRE TV at a Bargain Price. Took me three days to take apart the old TV, build up the new TV and get it all installed and working. FANTASTIC pictures! Watched the Tour de France in STYLE! LOVE IT! Also purchased 5-year Geek Squad protection. Best Buy is FANTASTIC !!! ONE STOP SHOPPING! THANKS!

I WAS ABLE TO GET MY PRODUCTS IN A TIMELY MAnnER I had a few issues with the removing and adding od the data from one item to another but the Geek service online was helpful.

Well you cant go wrong with geek squad service planned. I have it and when I need hepl it great to have a peace of mind that the greek squad protect plain will be a big peace of mind that your devices will be fix or replace. And the people that take care of you have your back!!!!

5 year protection for my devices?!?!?!?!?!?!? Sign me up

The guys were great! They took one look at my television and knew that they had to call it in. Within an hour, I was notified that my television had to be replaced. Having the protection plan was the best thing I could have purchased, along with the television.

On time and Julian was a very nice man. Very respectful.

I added the Geek Squad 5-Year Protection Plan when I bought my new TV, and I’m really glad I did. A year in, the screen started flickering out of nowhere. One call to Geek Squad, and they had someone scheduled to check it out right away. No stress, no back-and-forth. They ended up replacing the TV without any hassle. The whole process was smooth, and they actually stood by what they promised. It gave me real peace of mind knowing I didn’t have to eat the cost of a big purchase if something went wrong.

Great coverage! If anything happens for the next 5 years Best Buy will replace or fix my car radio.

Got this for my outdoor tv due to weather conditions in Houston. I keep it covered when not in use

Amazing product, very lightweight and easy to use. It fit perfectly on my wall and I had no trouble installing it myself. Thank you! Best Buy for offering such good products at such affordable prices

Great, fast and efficient service! Staff was very friendly and informative!

Amazing warranty replacement plan. However if you could speak to someone who spoke English that would be great. These people overseas kept screwing up things until I got to speak to someone state side that took care and fixed everything

Bought the protection plan to preserve my investment, but time will tell when i call on them to hopefully remedy any problems that may arise with the samsung 7900u

Just bought a LG TV in purchases this plan January 2025, hope I never have to use it, you can rest better that our TV is covered for the next 5 years.

Cheap price for peace of mind. 200.00 or 2000.00 i'd always protect my purchase. Your only brokenhearted when it breaks and you wish you had of.

If that's what you want, try the protection, but most Insignia TVs really don't require it (my personal opinion).

These are worth it in my opinion, no matter what you may be buying. Often times, something may quit on you just as a year has passed. Twenty bucks just gives you a little reassurance.

I cant say enough good things about the GEEK squad!!! You answer ALL questions! Fix all issues!! The protection plan is the best thing I have done!!!

Although we ended up not needing Geek Squad to mount the new TV we bought from Best Buy, I wanted to share some appreciation for the tech who initially came out to do the job. He was extremely friendly and knowledgable, and gave me a really valuable recommendation on the type of screen size that was right for our living room. I ended up exhanging the original TV I bought for a different TV, which turned out to be a much better fit for the room — just as he predicted. Really appreciated his insight and am planning to use Geek Squad in the future.

the agent Stephen that helped me with my tv issues was very thurough and knowledgeable with all the questions that i had when diagnosing my tv issues.