Customer Ratings & Reviews

The TV has great screen color. It looks so awesome in my living room. Great quality great price

Love the extended warranty on big electronics. Have used it before and is awesome.

I have not use the insurance and hopefully I want have to use it

Bought this protection with a television and ended up needing it, which got me the defective tv replaced for free. So glad I got it!! Purchased another item recently with this protection too, and hope to not need it again but kno I'm protected if I do. Appreciate the fact best buy does this service at a low cost.

Geek squad is always coming in clutch and their service is always top notch

I have used the warranty and the replacement was quick and easy.

I buy all my electronics from best buy. They have great customer service and the best products

I love this program, I am not really tech savy and the new Tvs are much smarter than I. Whenever I have a problem with my Sony Bravia and my Samsung Qled I just call and they come out and fix the problem for me. Usually its not the Tv, just the lack of knowledge of the user. LOL

Always Worth Having a protection plan on electronics items.

I’m glad to be able to get this 5-year warranty. My last tv only lasted about 5 years. The back lights went out. Better off buying a new tv.

amazing service worth the investment thanks best buy

literally worth the money its an amazing investment.

Says I have 2 years and I would like to get a new TV that would work as well as it did when I purchased it! I only have less than one week to do this or maybe a year and a week. But I haven’t been able to use it because of a glitch having my home landline listed instead of my mobile telephone.

love geek squad and protection plans always need it

Good additional coverage for TV at a reasonable price. But still hoping it won't have to be used.

Do t know yet haven’t had to use it the item is brand new so hopefully won’t have to for awhile

wouldn't leave or buy anything from best buy without the knowledge that i would have a protection plan for my product. i have used the protection plan multiple times before and they do pay off in the long wrong if there is a problem.

Guy came helped me with my tv he was great very helpful.. wasnt able to fix my TV but helped me get a new one on the same day

Always helping with hands on tech issues. Great customer service skills as well!

The Geek Squad installed my television and sound bar and made all needed adjustments.