Customer Ratings & Reviews

Excellent TV that's great for PS5.The picture quality can compete with more expensive tvs in the market

The Geek squad team was very willing to help when our television stopped working.

Since I haven't had the need to use this protection yet, I can't rate actual experience. But it does gives me peace of mind to know I have coverage.

Bought an expensive TV. screen went bad in 4th year well after manufacture warranty. Best Buy replaced with new TV INCLUDING INSTALLATION. I did some upgrading at the same time and paid for that. Great service and backup.

They were helpful when i had an issue with my tv. They came out and said it was the main board, then they gave me a credit to get a newer model

En buenas condiciones perfecto. Sin ninguna rasguños

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty.

My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

Geek squad protection is great. I like how easy they make it if you have use the protection. It is no nonsense and would recommend the plans for your purchases. Especially game controllers and headphones :)

I almost always purchase the geek squad protection on my items and it has actually come in handy before. Very easy to use. I have peace of mind knowing I'm protected if something does happens to quit working or has an issue.

I hope I never have to use it but I am glad I am protected in the event the item breaks. TV's don't last as long as they used to! I strongly recommend a protection plan on an expensive TV!

5 yrs protection will come in handy judging by how many tvs konked out on me over the years

For my first Oled tv I wanted to get the protection plan to cover myself. Just in case. I like having peace of mind. Best buy is the only place that covers burn in.

It is always a great idea to purchase an extended warranty for purchases which qualify. I have purchase Geek Squad protection for other products I have purchased from Best Buy. The sales personnel do not pressure you to purchase the protection. They do an excellent job in explaining the protection.

Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

The Customer Service Agent was very helpful and the Price was good

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon