Customer Ratings & Reviews

We had to have our 60" television set replaced twice within the first few weeks, as the vocal was totally out of sync with the picture. BestBuy made this an effortless process.

Geek Squad service has been outstanding every time I have used it!

Always get a geek squad warranty on my electronics, minus the TV, I don’t believe it’s worth it, but as far as controllers goes, all day.

The Agents brought my tv to the car and recommended the 5 yr service plan for the tv at $299, I know it sounds like a lot but it’s worth it as the will replace the tv at full value with a newer version if necessary.

The attention always it's great...they help me with a tv that didnt work any more and Made me My refund whitout a problem... Definily i recomend buy this proteccion for sure with no doubt.

I hope i never have to use this but it is a nice feature to have. Figure it was better to have it in case. Replacing a new TV can get expensive

I have had this coverage on all my tv's and the few times I had to use it the service was excellent.

Haven't had any reason to contact them yet but it's nice to know im fully covered

Glad that I purchased this plan back when I bought my receiver. It has definitely come in handy.

They were very helpful in explaining all the details. This is what you need when buying new electronic stuff!

65 inch tv that had a problem and it was replaced and delivered . No questions asked excellent service

Good picture and lots of new things to do on it with internet. The sound is good but it seems to turn up on its on it could be the stations lol but it does have a louder volume then any other TV we have own in quite some time.

Geek Squad has been great so far. Smart techs, great service, very trustworthy and knowledgeable. Highly recommended.

Totally worth getting the Geek Squad guarantee. Anything that happens to it the Geek Squad is there.

The geek squad service is a great way to ensure safety any and all purchases. We all know accidents can happen so why not be prepared when they do, well in you're in luck friend geek squads got you covered.

Got the warranty for a deal of a TV. Hoping that if my TV breaks out of the manufacture warranty this will save me some money.

Geek Squad never used but heard a lot of good just hope I never need to use the service.

I read the list of coverage and decided to purchase the 5 year plan to cover my 60" television. If it fails, the plan will repair it. Looks like good insurance against an unexpected failure just in case. I always keep my products in good condition and for long periods of time.

love that we got this with our TV! Great if we need it and good customer service!

Well I rated it 5 stars but I will have to evaluate that based upon my first use, which I hope never occurs. It is quite impossible to rate a warranty package before you actually use it.