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Customer reviews

Rating 4.7 out of 5 stars with 30358 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 332 Showing 6,621-6,640 of 30,358 reviews
  • Rated 5 out of 5 stars

    A Must for large purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend the Geek Squad Protection, generally I do not ever purchase the “extended “ warranty. I did on a large TV purchase, the TV died just out of the manufacturer’s warranty period. I was given a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad agents did a super job on setting up 65 inch tv. they explained how to set up the apps. I am very satisfied. Ron V

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Buy all my Appliances And electronics from best buy because always have great customer service and if you compare the price for the extended warranty Best Buy has the best price along with no hassle if you ever need to use your extended warranty that is why I been a customer at best buy for twenty years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad provides excellent warranty coverage for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Clean machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine and grateful to have it in my house. Excellent cleanup at every corner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are there if we need them haven't needed to used them yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow with a 75" TV problem? They come to your home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me amazing piece of mind, when it comes to the 75" TV because under the terms they come right to your house in the event of a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Highly Professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and set-up my television with ease. Outstanding and profession in every sense. They were able to answer all my questions and set up was a breeze. Thank you for your exceptional and caring service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost every extended warranty that I’ve ever bought from Best Buy has more than paid for itself. I will continue to use Geek Squad and purchase my expensive electronics at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for my grandson who is a college student and need a tv for his room on campus. It is a wonderful fit for the size of his room and for the price it was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always super helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great and willing to help out with any questions we have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection playing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet and hope that I don't have to. Appreciate the option though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional warranty coverage for our new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional warranty coverage for our new TV. Have not had to use it (hope we never do), but if something goes wrong with the TV, it's good knowing that we have extra coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love with the tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inlove with the tv has very high details and beautiful colors and works well with my ps5 and very awesome with movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this protection for our 55 in flat screen tv. We have three kids so getting a protection plan was a must. One little mishap could destroy the TV and knowing I'm protected makes me have a sense of safeness with my investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad I always get geek swap when I buy a large item from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Best Buy Geek Squad Protection. The first time you use it, if need, it pays for itself. It nice having peace of mind knowing that your product is protected beyond the manufacturer's warranty.

    I would recommend this to a friend