Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30361 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 346 Showing 6,901-6,920 of 30,361 reviews
  • Rated 5 out of 5 stars

    Nice extra coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This extra coverage provides us with lots of peace of mind about our purchase. Not expecting any problems but relief to know that Best Buy will take care of it if we have a problem with this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv had pixels go out within a month - they made it right with a new tv - no hassles.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments. We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for a reasonable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying these for everything. I don't need my stuff breaking, or me breaking my stuff (it happens). So far geek squad has always been able to fix my issues, and its been always free so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Provides Peace-of-Mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Geek Squad Protection provides me peace-of-mind on my Sony 4K HDR TV purchase for five years. And I can always return to the store for electronics advice - something you can't do with a regular extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves lives

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. I definitely want to make sure that my tv is covered for a good amount of years because you never know what could happen. Best Buy had the longest coverage for my tv so I bought it here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the warranty on my new smart fire tv so I will have no worries if TV stops showing picture etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was extremely helpful! The Tv and everything works amazing with my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection important for me if my tv have any default i can change it for one in good condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the extended warranty but did plenty of research and wether should buy or not and I pulled the trigger. Everything I’ve read says Best Buy has the best warranty you can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I NEED Geek Squad help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geed Squad help for several years, but now am a Total Tech Support Subscriber. It is well worth the money, as we have A LOT of Best Buy devices in our home :). The Geek Squad technicians are always helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad coming to save your day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free service and protection. Helps to have a technology person to help you. More important is not to have a surprise repair bill. Replacement policy is next to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the Geek Squad service several times since this purchase and they have always been a great help. They're very knowledgeable, friendly and more than willing to assist. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For the price and piece of mind, silly not to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, for the price and peace of mind, foolish not to. Geek squad us great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but I have complete peace of mind knowing that my TV is Geek Squad protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed the service yet. So I have to give them credit for good quality products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% the keep their word

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always ready to solve and problem or questions I might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if your device goes BAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VALUE ADDED

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% RECOMMENDED. this back up helps in many ways support tech and on value added to your equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never Buy without this!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will NEVER own an electronic device without Geek Squad. In more than one instance I have had devices quick working and they were completely replaced because of Geek Squad. Help with set up or issues is also AMAZING!

    I would recommend this to a friend