Customer Ratings & Reviews

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

Very useful guarantees and personnel too. The product never got damaged but they always answered my questions

Love having this service. I use it for several item that I purchased. Great to have.

Best buy came out and delivered my TV and it was a good experience all the way around..

I love this tv it’s great size . have big living room this looks really good

Best warrenty money can buy, always hassle free and never have issues.

Very good quality TV brand an looks even better hanging in my living room wall

OMG I had a problem with a screen I purchased and they without asking any hard time gave me the best solution in matter of seconds the squad rocks besides it covers everything many people thinks is expensive but if you divided in years is cheaper than buying a new tv

I am not a warranty person. My daughter bought me a Surface and purchased the geek squad protection. The surface dropped and had a crack in it. I brought it to Best Buy and they took it and mailed me a new one. No issues. I will purchase Geek Squad protection with all my electronics.

they are always great on the phone when I call them

I always like to get warranties on electronics and this was a reasonable price.

The Geek Squard to necessary to assist you with all your products. You can ask questions and visit them in the store. They are ready to assist you with your problem, YEAH!

Tv has a really good picture, really easy to use, easy to install

The geek squad has always stood by their service agreements. I always purchase this service when buying any type of electronics. Best Buy's Geek squad has always been fast and quality service.

Nice to be covered incase something happens you never know

I purchase geek squad protection on just about all my products that it's available for. The peace of mind and great customer service I receive from Best Buy is worth every penny for these protection plans.

The 1st agent installed and setup tv and did a thorough job of explaining to me how things work. 2d set of agents mounted tv and installed soundbar. Wish they would have left the manual on how to operate it.

I always purchase Geek Squad Protection. I recently set up a repair appointment. 3 days later, geek squad came to my house, couldn't repair and issued a brand new replacement within 2 days. Always get the plan. It provides reassurance, even if never used.

Geek squad is great but they do take their time to get to you

Had to use this service on our TV . Process was smooth and ended getting store credit. Highly recommend