Customer Ratings & Reviews

Have not used this yet but feel confident that it will be honored if needed.

Great customer service and knowledge of all tv's to meet our needs.

Excellent services for all us I recommend it for all of friends

I have signed up for the Geek Squad protection service since my first purchase at Best Buy. It has given me peace of mind with all my electronics, with fast and attentive service. I recommend it!

Have not had to use this yet and hoping that we don't. Still nice to know that if we do need it that it is there. Some of the other things we bought in the past, we also added this protection.

Reasonably price peace of mind. Products just don't last the way we consumer's might want or expect, so the warranty extension is peace of mind at a reasonable cost.

I like everything on my new samsung tv, including its sound system and the incredible picture on it.

I got the 5 year protection plan for my new Samsung smart tv. You never know what can go wrong these days with new technology, so just in case to be safe i got the five year protection plan. The price depends on the model of of tv. Mine was kind of expensive.

Anything you purchase at Best Buy, you should consider the Geek Squad service. It’s protecting you and your pockets if anything goes wrong with your product. I love the Geek Squad and I highly recommend their services.

Enjoying best quality and best priced TV worth the purchase and choice

Had to get it when I purchased a Laptop and it started acting up less than a year after purchase, plus The Geek squad said the laptop was too old, so I decided to get this service, just in case something goes wrong and they can fix it.

Have had no need for it yet. Best buy has always had great customer service.

I purchased the protection for my TV and I am glad I did, Geek has a great reputation and I know my product will be protected if needed. I have purchased a Geek refurbished product and it worked great.

It’s good to have the insurance in case something happens in a five year is really good for protection

Have not needed it but got out of peace of mind. Couldn’t be any happier in the case it was need.

I've had to take my pc to the shop twice, and have gotten help over the phone. Problems resolved, and with the service plan, it didn't cost anything. Next, I need to look into getting a couple of appliances fixed.

I bought an extra protection plan because why not? it's inexpensive and easy!!

Replaced my television 20 months into my 2 year warranty. The issues the tv had were not fixable

Fortunately the BestBuy brand LCD TV did not need service during the 2 year period, but the price of the protection was reasonable and I don't feel as though I lost anything having paid for the extra protection plan.

I got this on my other TV. It had issues 4 years 7 months in. Best Buy refunded my full purchase price. The did not offer the model anymore. So I got the new Samsung to replace it.