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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30368 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 387 Showing 7,721-7,740 of 30,368 reviews
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, quick response when TV went down, Had replacement within a week!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost smart to go with Geek Squad. Because you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Smart TV for my 11 year old, has all the apps already installed. He set it up all by himself. Great color and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    try to always get a geek squad protection. have had it before always worked great for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad made sure that my situation was handled with the utmost best service possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents assisted with insurance purchase explained the exchange policy and what is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A solid 2 year deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whereas the manufacture's warranty will only fix defective parts and products, the Geek Squad over at Best Buy can fix just about anything wrong with your item, minus physical damage to it. for about 55 bucks, that is certainly a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is definitely a very good investment if ur spending over $500 to get on product. They are friendly and easy to understand when you call on them for help on product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this after applying for the credit card and I got it for the same price as a 2 year warranty. Having a warranty made it easy to get my television fixed by the geek squad. it covers almost anything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad does everything but replace panels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad does everything but replace panels. the repair service of my tv was great the guy came in did the work and left. no hasstle at all. same with my computer however they do not fix panels for tvs so don't buy this warranty if you're looking to have panels replaced due to children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not protect your investment it always bad when you buy something expensive and then it stops working not having this protection means going out and buy a new one with your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advised on out of warranty TV repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and knowledgeable of repair concern.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an item that is hard to review, if the product is great you’ll never need the support. If you have a problem that’s when you need the support, my experience in the past has always been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv and great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a good, decent tv for what is actuslly a good price. This is what tv prices should be so everyone can enjoy them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy With My Purchase And Love The TCL Tv For As Long As I Own The Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and good to protect, and save your money I recommend this for everyone fif starts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing you can replace or repair your product, hands down an amazing option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right Decision to choose Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to elect the Geek Squad Protection coverage because you never know when you just might have to use it.

    I would recommend this to a friend