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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30386 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 417 Showing 8,321-8,340 of 30,386 reviews
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a TV through Bestbuy and wanted a little insurance just in case. Really glad I got this for ease of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must have! I get it on everything every time and it has saved me many times! I’d rather have it and not use than not have it and wish I had purchased it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sense of security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically don’t do extended warranties or service plans but when it comes to a large purchase I tend to have a change of heart. Geek squad has all around been great to us and the peace of mind is worth the extra chunk of change!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fully Protected on my Expensive TV purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when its comes to TV or electronics things can and will go wrong so make sure Geek Squad has your back. They offer a no hassle protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an opportunity to use the Gerk Squad Protection. My TV had an intermittent problem. When the service guys came out to my home my TV was working fine. The technicians replace the defective part and I haven’t had a n issue since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happily refunded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter’s tv stopped working and it was no problem refunding some money because it couldn’t be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but schedule takes too long.. hire people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good protection Plan for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is available when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind if something goes wrong with your electronic devices. On the occasion we needed warranty service it was a seamless and easy fix for our malfunctioning device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Technical & Product support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely alway's purchase Geek Squad support & extended support with all my technical devices , most manufacturer warranties fall short on/with technical support and Geek Squad alway's offer quality alternatives & recommendations .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best But have the best quality in electronics and good deals any time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have! Not expensive to have. Would definitely recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ist yr of warrenty is on the Mfg, not GkSqd. NG!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first year if this warrenty does not include Geek Squad until the Mfg's warrenty is over. They don't tell you that in the store. The Mfg rep is very hard to get ahold of to get support and they won't come to your house, just come in thru the internet. That doesn't help if the problem is intermittent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yesss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan, can count on Bestbuy to have my back with my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase Geek Squad protection. The customer services is always friendly and helpful. They walk you though step by step (which is great for a non-techie!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew of gate squad always come through when I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids broke my computer twice thankfully i was able to get it fixed..sime and easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, the protection plans are great for certain products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to resolve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a very good Insuranse, and case any complaint is easy and quick to communicate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    anxious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad always gives me good service when they show up. My only problem with them is that it is such a long wait for service appointments. And I get anxious waiting.

    I would recommend this to a friend