Customer Ratings & Reviews

Luckily I had a protection plan on my old samsung TV, because when the sound went out, I was able to get it sent in to be fixed twice, but with no luck, and then got a free replacement; never had to spend a penny except on a new protection plan.

So I didn’t get to use them. But I know they would have had my back if I did!

Must have for your TV, geek squad covers it all! except accidental!

I love geek squad replacement programs. I use them often when I have issues with my products I get a store credit and pick a new product is great! Recommend everyone purchase.

never know when a electronic product may brake. don't forget the handling in store on truck hey you never know

Another insurance purchase. I use to not get these, but it seems that each item I get on for, I don't have problems with it. Okay if that's what it takes for trouble free items.....

Go Geek Squad! Protect my equipment and give help and advice for any problems!

I have always loved using geeks squad it's the main reason why I shop at Best Buy

Just purchased but glad I was able to Purchase this for my TV.

I can’t say anything negative about this Geek Squad protection. It’s the best protection for any of your prize appliances or electronics. You totally understand once you have to use it.

I'd never buy a TV without a geek squad protection. Dead Pixels are a small fraction of failures, but things like wear and tear and surge protection are always a factor. I've dealt with BBY on a previous failure and everything went smoothly.

Overall a good warranty to have in case something breaks

The first year if this warrenty does not include Geek Squad until the Mfg's warrenty is over. They don't tell you that in the store. The Mfg rep is very hard to get ahold of to get support and they won't come to your house, just come in thru the internet. That doesn't help if the problem is intermittent.

Excellent to be safe for years using it. The price is cheap.

I purchased the Geek Squad but I didn't need them because my Tv had no issues Amen

I always recommend getting the extended warranty through Best Buy, that way you can take the product to a Best Buy if you have any issues, instead of dealing with the manufacturer.

I haven't had to use it yet and hopefully I never will.

very very good excellent service, I love it and I recommend it 100%

We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.