Customer Ratings & Reviews

Reliable customer service, quick response times on work orders to the house, and easy to get reimbursed so you can get your technology back up and running ASAP!

Well they don't do the 5 year plan anymore would like it back.

Never have any trouble with the insurance plans.....

I’ve been super happy with our TV so far. Easy to navigate if you are new to Roku and streaming. Like that I can put the remote on my iPhone too.

Geek Squad 5 year protection program i haven’t had to use it yet but the price was fair hope i never need it but if i do it’s here

I have had Geek squad protection on all of my electronic purchases for over 20 years from Best Buy. It is great to know I am covered by their expertise.

The 5yr protection plan is awesome. I've used it on a couple of my purchases. Worth the investment. Thanks

I purchase this with everything from Best Buy. Great support

Hopefully i never need the protection but we will see

I feel great knowing I have protection for my device.

I haven’t used this service yet but I’m happy I purchased it. There’s nothing more frustrating that finding a repairman. With the geek squad I know I’ll be satisfied.

Glad we can call them anytime fast responding to service

Great service. On time. The help that one expects from a technical group.

unable to use this service direct hits from a ball not covered

Geek Squad is the Bomb!! They are always and time, professional, and fast.

Great however I never used this before. I am happy geek squad is able to provide services on mounting a TV and other things.

I feel that I good a very good value for the money. Basically $41 for each year for the confidence that your tv will be taken care of.

There's a number of things that can go wrong with new technology. So, I felt it important to buy the GeekSquad guarantee of keeping my tv protected from unforseen problems. Although, I am very confident with the Samsung brand!

Ive always had good experiences using the geek squad.

They were very helpful in explaining how to work the tv and they were also very kind. Very glad I added the geek squad protection plan. I will be recommending to others.