Customer Ratings & Reviews

Want to thank Shayna from Geek Squad Customer service for going beyond the call to help with our price match credits! She gets 10’s all around!

Purchased this with our TV to give us peace of mind if something happened to the TV

Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

Always get geek packages. You do not have to wait for manufacturers to receive, review, approve and ship back

Geek squad installed but never completed the set up of the TV The person that this TV was purchased for is handicap cannot set up anything. I paid 200 for this service over paid.

Bestbuy warranties can be a little expensive but the peace of mind that they give and their quality of service makes them an excellent value

Hope I never need this, but it's good to know it's there if needed. It'll be well worth the extra couple bucks if it ever needs to be used for my new smart tv !

I always make sure to get the Geek Squad Protection. When I have a problem with my tech they always help me out immediately or they send someone to my home to take care of the issue. Totally worth every penny.

I brought the Hisense 70" Tv and it was working fine until it started blinking in and out and finally it will not come on at all. The sad part about it the TV quit working 2 weeks after the 2 year protection plan expired. I thought that we would get some kind brake or grace period but they told me I was just stuck with the repairs! 2 weeks? I think I should have been given a break!

My tv had a black dot and geek squad replaced my television with a better version.

The geek squad showed up on time and finished up the job in a timely manner.

The Geek Squad team is awesome they fix my stuff every time I need to fix even if I call in on the phone they're awesome Team friendly and polite over the phone

So far so good. Nice tv, good price. Hdmi arc is needed to use surround sound.

They delivered the TV set it up. They were very knowledgeable and showed me how everything worked on the television and remote

You should always protect your products with a protection plan

Always especially nice to have a back up, Having a technician come to the house if ever needed. Always great service and professional assistance with this valued warranty.

listen the geek squad are top notch..give them a try they can and will help you in anyway ... answer all your questions..thanks GS

Hopefully I'll never use this "protection" but makes me "feel good" just in case.....It's all about feeling good....$120.00 to feel good is a bargain.

Even though I yet to use this protection plan, just to have it in place is very comforting just in case I have to use it.

Fan of the Geeksquad. They are always polite and helpful