Customer Ratings & Reviews

I purchased the protection for an open box TV and have not had to use the service as the TV works great. If I use the service, I will be sure to comment back.

Geek squad protection is a must have for electronics especially if you have kids! A lot of their plans cover accidental damage etc...You will have peace of mind so I recommend you get it if you find value in it!

Wonderful! I live best buy products and services. Delivery is wonderful and time

Learned in the past that it’s better to be safe than sorry…can’t tell you how many times I have been thankful I purchased warranty.

While I have not had to use this service yet and hopefully i won't have to. I love knowing that if something goes south with my television they squad will send someone to my house to help fix the problem!

I always buy the protection plan. I just wish all of the best buy employees knew what it was. Got different stories from different people. Had a hard time returning tv even with the warrenty. Got the run around.

Geek squad customer service is one of the best. It saved us a lot when a power surge took out our tv.

Had issue with tv and they resolved it quickly. They came out ad was very knowledgeable about the issue.

Purchased Geek Squad service in advance in case near future break down of this new TV. I didn’t purchase this service package for last TV and cost lots to have TV fix.

Warranty is a must buy. Because sometimes the manufacturer warranty runs out right after your stuff stops working

Good for the price if your looking for basic bluetooth headphones. Minor sound issues. But easy to look past.

I am pleased with this protection. I've used it to return defective products. Quick easy exchange and I get a price reduction if the price goes down. Quite a deal.

Very good product, at a good price would recommend

Worth the extra cost when manufacturer warranties are only good for a year or two. Makes returns to Best Buy easy and hassle free.

Very help and kind . Professional service was fast and easy

Haven't used the plan and hopefully won't have to, but it seems everything is made to break these days. Thought I would it safe.

I purchased this protection plan when I purchased the new tv. It was inexpensive and well worth the price ! It is more comfortable for me to know that if any damage or repair issues with tv will be covered at least for the next 2 years.!

So far so good since best buy has honored its warranties for me by either repairing or replacing electronic products that stopped working for no good reason.

Havent had to use yet luckily, but definitely would recommend the TV warranty, especially on and OLED as the warranty DOES cover Burn In as well as other issues.

The family had geek squad help with 2 different installations. Definitely worth the money it cost to have professionals help with and install the technology correctly.