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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30403 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 30,403 reviews
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extended warranty but I do miss there accidental coverage they used to have regardless when buying a tv like Vizio or TCL this is a warranty you definitely want to buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is okay. I wish it covered more. Beware that if they do not make or carry your device anymore, you have to get something comparable and if they don't have something comparable, you'll have to pay the difference for an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informed on devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helpful in informing me of all it's capabilities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service coverage on my large purchase of Sony TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Surprised by conditions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A purchased a 5 year warranty for my 50 inch Vizio TV. The TV started to malfunction after 2 years when on occasion it would not turn on. The TV was sent to Geek Squad service center for repair which could not duplicate the problem so they just replaced the motherboard. Then it happen again so this time they came to the house and ordered a new power supply after just looking at the TV, didn't even open the back. After the part was delivered they came back, put it in and it didn't work so they said we will replace the TV. I called the number given and was told that I would get back the purchase price of the TV plus the tax on a best buy gift card. The remainder of the warranty, 2 1/2 years, was then void and could not transferred to my new TV. That shouldn't happen but still worth the price when they can't fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    secured with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection plan for TV offers free repair at home, or free pickup and delivery to repair at their center. this is quite hassle free. They also offers only 3-5 dead pixels minimum needed instead 9 with samsung warrenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Good quality. Worth for your money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm sure they'll be great, if I ever need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sure do like having this protection. No need yet, but nice to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We will see...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this service with my old tv several years ago. Never had to use it but was given extra bonus points when the term ended without use for my older TV. HAven't read all the way through the terms yet to find out if the still do that but no complaints so far. Peace of mind for a newer tv manufacturor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they offer this service for such a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity for big purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I don't have to use it but if I do it will be worth it. I have used geek squad protection before and it has been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free & Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these a lot. When I need help, I go into Best Buy and the Geek Squad agents are always very helpful and knowledgeable. Highly recommend if you're not 100% savvy and could use a little help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad with Best Buy are great. The team is just a call away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can transfer warranty if I sell my product that’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have had to use our protection, it was worth getting, when they couldn't fix our old TV we got a new one Love that about the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the price was reasonable for five years of protection. Good to have and glad that I got it. Highly recommended for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love there fast service and really nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the kind of extra coverage that gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recomended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my tv no questions asked when it couldn’t be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I have not had to use the warranty. Making it a must have when purchasing my electronic equipment. Per the warranty they will repair when needed.

    I would recommend this to a friend