Customer Ratings & Reviews

Travis and co-worker did a great job with install.

This the best thing you can buy with tv always worth it

The individual Andrew, who helped me, was really concerned about my issue. Unlike his coworker, who I overheard continuously prompting him to stop trying to assist me.

This is our second TCL 50" tv and it is the best ever.

Tv works great for the purpose of needing a Tv last minute!

I've had nothing but positive experiences with Geek Squad, particularly with their friendly and informed experts who promptly fix problems and offer outstanding customer service. I'm glad I registered my product for more protection. Happy customer!

Great value to have for a item of electronics for your house

Good "backup" to have, we just just hope it is. not needed!

Glad I purchased the protection plan at a good deal

This is an expensive investment to protect my expensive purchase.

Always offers a quick response. Purchased a new TV an elderly family member and I couldn't be there to help. The squad walked her through the issue.

Warranties can be kinda scary but sometimes needed as you never know

Great customer service and easy to create a claim.

Perfect product I recommend I recommended. I feel very nice

Glad to be able to add these services at a reasonable cost!

Adding this protection plan was simple, easy to understand, and well integrated into our TV purchase. Best Buy employees explained it thoroughly, how it works, where to go to file claims, etc.

Always love geek squad help tips and support overall

The 2-Year Standard Geek Squad Protection plan is a great investment for anyone looking to safeguard their electronics. I’ve used it for a couple of products, and it’s been a lifesaver. The coverage includes repairs, replacements, and even accidental damage, which gives me peace of mind knowing my devices are protected. The process for getting service is simple, and the Geek Squad team has always been professional and helpful. For the cost, it’s worth every penny to avoid unexpected repair fees. Highly recommend adding this plan to your purchase for hassle-free protection!

Love that Firefox is in the system and I don't have to use my firestick. Sound is great. Picture is great. No compalints. I would buy it again.

I get the 5 year on all TVs and applianaces its worth every dollar and they have replaced 2 TV's now. A 70 inch LG TV in our living room they came to the house and fixed and did a great job.