Customer Ratings & Reviews

Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

Geek squad best protection to have on any electronic device customer service is great

I like the geek squads service when i need it for my tv

Good service to have on your devices , I strongly recommend it

I am going to update all my computers and laptops today. I received a discount price for bundling with tv and install. I am glad it was offered cuz mfee just ended.

The geek squad came in handy. Customer service is excellent.

I’m OK with this warranty protection plan long as they do what they say they going to do I have no problem with it but we’ll see if something goes wrong.

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

The guys from geek squad are great they do a very good job

For a 5 year term. Chances a very high television will need to be replaced.

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

Geek squad were reluable, knowledgeable and answered all my questions

It's very assuring to know I have protection in the future. I always want help to resolve issues and geek a Squad is excellent in assisting customers.

Agents went a step above and put my 65 inch TV stand on and set the TV up on the cabinet

Good protection I have only had to use this twice. No problems with getting what I needed.

Normally, I don't buy "insurance" on large purchases, but it seemed reasonable with such a high-tech item that would cost a lot more to replace it than it cost me when I bought it on sale!

The squad did everything they could short of replacing the TV

We bought this for our new 4K TV. We haven't had to use it yet but its nice to know we have it