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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30405 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 515 Showing 10,281-10,300 of 30,405 reviews
  • Rated 5 out of 5 stars

    PEICE OF MIND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PEICE OF MIND ESPECIALLY IF YOU ARE BUYING A 70 INCH PLUS. HELPFULL JUST IN CASE SOMETHING GOES WRONG. I HATE DEALING WITH MANUFACTURERS WARRANTY.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible service. Got the runaround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 'OLED burn in' protection is wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad insurance covers OLED burn in which is wonderful. I love the peace of mind that my devices will last a long time, thanks to geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get eem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    moved a tv in rain and it didnt live. if i would have had a protect plan on it. ide a got a new one. so when i bought a new one. guess what... got me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection, Always Helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet, but so glad that I purchased it as a backup protection plan for my technology/ devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection, Extra Guarentee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet, but so glad that I purchased it as a backup protection plan for my technology/ devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad in home warranty Samsung 43-inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not buy any Electronics without purchasing the in-home service warranty from geek Squad. I just feel that is necessary and well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Alleays available to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my geek squad protection. I get it on everything I get at Best Buy besides Apple products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was free with purchase and we have enjoyed having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How could I not protect my investment? Truly a great value, definitely a no brainier! This is my bedroom tv, I watch it daily as I get ready for the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I never use it for any mounting or repairs, however, I was able to exchange a damaged TV which is still on warranty.Geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my computer and fixed it fast. Explained everything in plain English so I could understand it, not computer talk. And was safe about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always standard to get a protection plan for a new television or computer. It gives me a piece of mind to know it’s there when you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get coverage for my new Oled tv purchase & the price was fair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good piece of mind for when ever you may need it. Bought for a TV we bought a few months ago. Then with this second new TV decided it was a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend using the Geek Squad. I have had to use them a couple of times, but they were always helpful ad able to either fix the problem or replace the product. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad protection in the past and they have never failed me! No matter who I spoke with they have all been extremely helpful and courteous I will always continue to get their protection!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always help me to fix or replace my issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy 5 Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    120 bucks for a 5 year warranty is a good investment. If they cannot fix the TV, after sending someone to your house to fix it, they will replace it at no cost. If it lasts longer than 5 years, then that's kudos to a quality TV. Well worth it.

    I would recommend this to a friend