Customer Ratings & Reviews

purchased a 70 inch Flatscreen 4K television and having the protection (in case something happens) is well worth the NON-worry

best buy offers an additional protection for things that you buy at a reasonable price, and will take care of any problems that arise quickly

Just makes sense to get Geek Squad - they helped me set up my computer (and my husbands) plus you get coverage for 5 years - best deal in the store.

haven't had to use this yet. That's a good thing. I purchased this because my last TV died after 11 months. could not get it fixed under warranty

Always get a warranty when it comes to an electronic item and you can’t go wrong on the price!

easy setup. clear picture. nice sound quality. looks good

This warranty is awesome the price was right and it gives me a great piece of mind with my gigantic 75" TV that is wonderful!! Hold on

geek squad offers solid assistance and protection when it comes to best buys tech. Really happy i purchased

No problems, everything came together perfectly, no issues connecting devices.

Always purchase when my wife gets a new phone. Not That expensive and gives me peace of mind. Have not had to use it now or in the past thankfully.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

NEVER buy anything without Geek Squad Service Plan. Easy to use if the item has a problem. They look up all the info using my phone number.

bought it, used it, and never looked back. Its great peace of mind with more expensive products. I would highly recommend. Just do it!

I had this service before and I would not buy a new TV without having this peace of mind! I feel protected and one time had to use it and got a new TV for $0! Highly recommend buying this service!

I have purchased the Geek Squad for two items in my home. I am very pleased with the service I receive. I have not used my TV program as yet, since my TV is going very well. Geek Squad is for me.

While I haven’t had to use the Geek Squad with this subscription I’ve used them in the past and they always deliver. One of the best services they offwr

Well, I bought it as a precaution. Haven't needed to use it and I have never dealt with the Geek Squad before. Time will tell if this was a best buy!

I purchased the Geek Squad protection for A tablet and the charge port was damaged I called the asked me to come in and replace that with no questions asked quick knowledgeable prompt service.

Great package to gwt when spending on electronics def recommend when have kids at home

Our tv went out a week and a half ago, called Best Buy since we bought the warranty. They have given us (7!!!!!!) different appointment times for someone to come to our house and today makes 4 no shows for someone to repair, they say we can’t bring the 75in to the store because it’s over the 42in limit….. do not waste your money on the warranty because Best Buy DOES NOT fulfill it. We have talked to store managers, geek squad, repair guys, worst experience ever when it comes to fixing our crap