Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 532 Showing 10,621-10,640 of 30,414 reviews
  • Rated 5 out of 5 stars

    Refunded

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't keep the TV so I was refunded, and it went to the next TV I bought. Oh, I would suggest getting the 2 yr protection plan, it's cheaper than the 5 yr plan and when its time to renew, it is MUCH cheaper!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to have on hand in case there any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is worth the piece of mind in case anything were to go wrong. Especially good if you’re not tech savvy. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have. I have broken many things before and having this protection gives me some piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me great ease of mind with my new tv, if anything happens they will send geek squad out and fix the issue right there in my living room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Wire

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect . Handy cable. Just right length for my space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was purchased for another individual. Buying the 5-year plan was a no-brainer given the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guiles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was awesome they came out and set up the new computer and showed my son how to use it properly and how to stay away from viruses

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loed the Extra Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time I have had an issue and have been in touch with the GEEK SQUAD they handle the issue as soon as they can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely happy to have the 5 year protection for my 70 inch tv. It provides me peace of mind and it was only 100 bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for 5 years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great protection on their products! For five years, that's a pretty lengthy time for them to back up the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway get the plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alway get the plan. I know they cost extra money but on big ticket items it is a must. Everything breaks now because of the low cost electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can't go wrong with Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need Geek Squad service. I've purchased the 5-Year protection plan because it's a must. Sometimes, the manufacturer's warranty is just not enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that Geek squad will come to my house and try to fix my product, I don't have to bring it back to the store or send it off to be repaired. And if they can't repair it they will get me a new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been a great tv with a great picture...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service protection plans!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans at Best Buy! Super easy to use, and they're always super great at honoring the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. no need for service at this point but its only been a couple months. Hopefully I'll never need it but feels good knowing it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't usually purchase extra warranties for our products but Best Buy has a very good reputation for making good on the warranties. Our previous experience with Best Buy warranties has been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helpline

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents are courteous and understanding. Not pretentious at all even helped me understand in non tech savvy terms what my issues were

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv good last years when watch tv and playing my xbox series x on it

    I would recommend this to a friend