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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30414 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 534 Showing 10,661-10,680 of 30,414 reviews
  • Rated 4 out of 5 stars

    Peace of mind yes & no..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind I instantly receive one I purchase Geek Squad Protection! I recently learned it doesn't cover accidental damage..such as a cracked television screen. Yet it does cover the internal hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this! You will definitely be using it and it’s worth its weight in gold!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't use much but read some of the guidelines and I like that you can transfer it to different items if you need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were great and very courteous and clean. I could not tell that they entered my home to delivery my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind that this gives me. Every dollar counts but I always have peace of mind with Geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection Plans are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has always been great fixing or replacing anything I have purchased with a protection plan, so for the added protection, I took this 5 year plan and I'm sure I will eventually get my money's worth out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience with geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every high value electronic I purchase at Best Buy will be bought with geek squad protection due to the fact that they will always fix any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get extended warranties. Have only had to contact Geek Squad a couple of times for minor things I couldn't figure out. Well worth the few dollars extra for the assurance problems will be handled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Blanket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying into the protection plan allows us to keep our investment safe, we purchased a 55" TV and this protects it against any issues that would typically happen, power outages, screen issues, anything under the sun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 2-year Standard Geek Squad Protection for my Insignia 39" Smart TV with Roku. Haven't needed to use the service yet so no 5 stars. I read reviews from others and they were pleased with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always a great idea to have insurance on all of your electronics. This is a great protection plan, it's pennies on the dollar but it covers repair or replacement cost which could save hundreds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad at your fingertips is wonderful. Their services are outstanding and trustworthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection program for my large screen t.v. just in case anything happens to it. Because I bought it on sale and I couldn't replace its full value without this. This way I know I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unknown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any reason to use this service so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection plan is the best thing to protect any device. I’m happy that I got it to have piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to work with. Explain issues well and wirk to resolve problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and attentuon of teh personnel in charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for this item! And it was free w purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I must have since things break easily these days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I buy a major appliance or television, I always get the extended warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is great. A nice backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service has been able to help me with most of my computer problems over the phone. I have also had them come to my home and they have been courteous and knowledgeable. Jobs have been well done.

    I would recommend this to a friend