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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 568 Showing 11,341-11,360 of 30,417 reviews
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard mix opinions on to whether get the protection plan or not. I decided to just in case. I rather knw if something does happen i can bring it to best buy then trying to figure out another way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rob B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected my own tv love it and definitely buying the 82 inch for family room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your gone to protect it, what better way with the geek squad protection plan… don’t leave the store with out it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the Geek Squad for electronics. You never know what can happen. If they can't fix it, then they replace it. Worth it every time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I would definitely recommend this to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad extended warranty and their services on previous occasions and they always deliver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still a OG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not had to use this service so can only say good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good add on to a big purchase, on call customer service is also good it just might take you a while to talk to someone that can help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope that I don't have to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the price is a little steep. I would hope that there would be a bit more dependability in the products and that protection services wouldn't cost so much

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We hope you give us another opportunity to better serve you in the future.

  • Rated 4 out of 5 stars

    Awesome coverage but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always tend to get the protective coverage for all my tvs at best buy. I have yetto use it and I can say that is a good sign. But at least ill know ill have the protection in case something happens. Ive read the guideline and it sounds ok. Just wish it was bit less in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No idea yet - this is the 5 year Geek Squad Warranty. Significantly pricier than alternatives. Hope I never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this warranty covers my TV long after the Manufacturer warranty expires. Oled TV's are susceptible to burn in, this warranty covers this or any other issues. Can't beat that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is excellent for repairing your items but also can setup your house with additional cabling and ethernet ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy your warrantys ppl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting a warranty in anything you buy now a days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them yet, but I like the fact that it’s available. I actually had them fit my new TV and Apple Watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great purchase. Used it twice and it has paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by phone. Keren was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes people, always get the warranty, its great in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very efficient and a must have for your electronic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is my go to store for electronics and the geek squad extended warranty as never disappointed, replace stuff if it cannot be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price having the peace of mind knowing it is protected if something goes wrong is more than worth it.

    I would recommend this to a friend