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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30418 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 30,418 reviews
  • Rated 5 out of 5 stars

    Plan ahead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase of additional protection is a definite yes! Best Buy stands behind their protection plan. Worth every $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really hate having to buy these things!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I can say anytime I have the opportunity to buy with BestBuy I always do for they cover a lot of things the Manufactures do not. And they keep their Word, at least up to this point with me...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would do recommend this coverage because it includes install delivery they do tuneups on your computers and are very knowledgeable agents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have insurance for something just in case eneven if I don’t use it it’s nice knowing it’s theee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got It Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price & knowing they come to you if needed - worth purchasing for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5Year Protection Plan Geek Squad 5 stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now days with technology constantly changing these protection plans are nearly a necessity. Most all of my purchases include a protection plan. Unlike 20 years ago the "Geek Squad" know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelent quality, excelent picture, best price ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geej squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ,Best tv best buy has the best. Rotate 200 . Degrees around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are there when you need them. One call and they schedule an appointment. Very good service

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy warranty is a great value. Especially for someone that mounts their TVs. Have a 700 tv that will be serviced in home if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need installation help but not the first time purchasing protection. Geek Squad is always helpful in any technical difficulties I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally have not had to use the protection, but have heard good things about it. According to everyone I have asked, best buy has held up their end of the bargain, take or give a little.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very excited to see how the protection plan goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to be able to contact the Geek Squad with any issues - can have your computer/laptop cleaned up anytime for optimal performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy takes care of their protection plan owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although, not necessary for all my purchases, we typically purchase replacement plans on our big purchases. Best Buy has always made it easy to exchange a defective product, and that to me was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty to protect my investment and provide me with peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i loved how they help me with my tv and had so much respect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend anyone buying a computer at Best Buy of any kind to get this protection because you never know what may happen 3 - 4 years down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Highly recommended for any purchase as it gives you total peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put protection plan it’s the best knowing it’s Geek squad

    I would recommend this to a friend