Customer Ratings & Reviews

This is a great value better than you find at most stores Best Buy stands behind the protection plan and it's not a game and it actually helps you very very well when you have an issue with ever.

I just lost three televisions to a lightning surge. If you live in Florida or states where lightning occurs frequently, the service plan offered is a must. It is very reasonably priced.

It never hurts to have the extra protection on a major purchase.

It's always a relief to have this on standby just in case you need it as they are knowledgeable and helpful!

The agent installed my TV mount,TV on the wall, Receiver, link master remote and set up the sound output for the system. He did a awesome job.

It helps to have Geek Squad coverage on any electronics so I encourage everyone to protect anything you buy for the home.

If geek squad is available then I'm buying it. I love the way Best Buy protects my purchase

Little bit of a headache problem with the logistics side of getting everything set up to repair my tv, but ultimately the repairman was extremely nice very flexible and was able to help me get my TV fixed.

Geek Squad protection is great to have. I am glad I purchased it for this and many other products I have gotten from Best Buy.

Omg very very good service excellent thank you for all service

been burnt in the past with so-called quality consumer electronics dying an early death sometimes just weeks after the manufacturers warranty expired..coincidence? never gonna happen again.

I have only used the plan once for my television and customer service was great. There are two things that could be improved which are the price, it is a little expensive for certain items, and protection against drops or spills for televisions.

Always super easy to arrange and always worth getting insurance with tech. You never know exactly what could be wrong or could go wrong.

Good TV unit to house a 55" TV. Easy to install with a few shelves to store some stuff.

Always get the service plan. You never know when you’ll need to use it

The plan is really worth purchasing. The tv went black and they could not fix. I got a new tv.

Best Warranty in the business! HIGHLY recommend! I would not buy a new TV without this warranty. They will be with you when you need them.

Geek squad has some of the best service you could ask for with electronics.

Very good service to have good tech service at your call

They did have to come a few times to fix our tv, they were always knowledgeable and courteous! I am so glad we made this purchase!