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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30422 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 584 Showing 11,661-11,680 of 30,422 reviews
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that I wont need it. But, peace of mind for burn in coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have it, hope i dont use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i dont have to use it because something broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping that I never need to use it but Best Buy promises that if something goes wrong with my TV, they will just replace it - no questions asked. I'd say that is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection also included installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new TV delivered and mounted on the wall (additional cost for the bracket) and had my Direct TV remote programmed for all of the Smart TV Functions, plus the 5 year protection plan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV turn on and off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need help where to contact imsurance ? My TV been acting up! It tuens on and off and does not wanna get rhe wifi . HELP PLEASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the protection I have with my new purchase. It gives me peace of mind to pay a little extra for this comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEKS ARE GREAT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a techie, so I count on help front the Geek Squad. They are always helpful, respectful, and patient with my lack of knowledge. Love knowing that they are there if I need assisstance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to answer your questions. Fixes problems and gets your product back to you quickly. Worth the expense to add them to your purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    donna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have not used it yet hopefully if we have a problem they will fix it quickly thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it! I had a problem with my TV and replacing it was the easiest with Best Buy. Worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preparing my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for the info on setting up my wife’s computer it’s been a real big help to her in her daily life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I'm going to be purchasing insurance for my products anymore. They have all held up pretty well and plus the insurance is expensive especially when you don't put it to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best and fastest laptop. lightweight and the keys are soft touch. If you want speed , this is the place to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great & easy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for my TV. I was able to replace my tv for a brand new tv a week before the warranty expired. Great deal, Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You know why I’m here. Protection plans cover a lot of things for longer periods of time & easier to swap out or repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan always makes me feel safe about buying a product. Easy to work with and great value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cheap for that much protection, easy to sign up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and reliable. Overall excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has come in handy so many times. Definitely worth the money! They replaced our old computer with no fuss at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It messed up and I had no problem getting another brand

    I would recommend this to a friend