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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 595 Showing 11,881-11,900 of 30,423 reviews
  • Rated 5 out of 5 stars

    Great Protections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Include the Geek Squad protection on all of our purchases. Best Buy is excellent in repairing or replacing defected items. What a guarantee!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for all my purchases is always a good thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A quarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for that extra feel of protection. This extends my comfort in buying electronics anything can go wrong but I’m protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this just in case and used it too thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad I got the extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new 75 inch LG tv and definitely wanted the extra warranty. Never know about TVs if something will go wrong

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely needed for any new product bought from here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never needed to use this luckily, but it’s nice to know that the option is available since my wife and I can be clumsy haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan to protect a product. Hopefully will never need but have just in case

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the Protection yet but for $40 for 5 years I wont be upset if i dont have it. Better to have it then to need it and not have it. Only 4 stars since i haven't had to use it so i dont know if its easy and simple or a pain to resolve problems with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very useful to have ! great with questions and servicing when you have no idea what you are doing lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year warranty cant beat it for the price. I like how they will come to the house I dont need to lug an large tv back to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Never Needed, Glad They Are There...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What they offer is a good security service for your electronic devices and a great piece of mind for you the consumer. Hopefully you just never have to contact them!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say good or bad because I haven’t had to use the service. So I only gave it 4 stars but it’s good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy please don’t let me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet so time will tell - Haven’t used it yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually do not purchase the warranty, but thankful I did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number 1 reason to make your purchase at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item at Best Buy is their Geek Squad protection plans. Amazing customer service and takes the worry out of your large purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always very helpful. They can provide recommendations and suggestions on what the best options are for your needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Geek Squad support for several years to cover a number of devices that we own. We have always found the service to be courteous, high-quality, and usually prompt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad coverage is good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the geek squad will come to me for repairs and I do not have to carry this huge tv into Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get all of my electronics at best buy for the protection plans. They have always replaced anything if I have an issue with.

    I would recommend this to a friend