Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30423 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 30,423 reviews
  • Rated 5 out of 5 stars

    A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Geek Squad protection for piece of mind. I bought a TV yeas back and the stand broke the second day I had it. It cracked the screen. It was replaced and I was a happy camper!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind, less worry!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prices for extended warranties are coming down and are good to have in this electronics crazy world we live in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want the headache or pay big bucks to fix your equipment. Good choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful to have when your brand new tv has a defect. The process was painless. Always get the protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me comfort that if anything happens I can get some support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Al

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good thing to have this kind of protection at all times because you just never know when you're going to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend if you buy Electronics bu the warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been excellent I have taken things back for t h e m to repair or replace and never had a problem they're always right on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend. No questions ask if something goes wrong with my Samsung tv, they’ll fix it. Price was worth it for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely essential

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never buy anything without this layer of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty #1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money, my previous LG 65in had problems, this resulted in replacing it with Samsung 65in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy and geek squad do a great job backing up their products. I wouldnt consider an electronic purchase, without adding the geek squad protection to go with it. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security when I need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased but haven't needed to use yet thankfully.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Their techs are the worst

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out said nothing's wrong but American home shield sent a Sony tech out through allstate and found the main board to be bad and they had a scanner to connect directly best buy techs just winged it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Extend Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to have. Bought the last of 5 Samsung’s at another store. No recourse when lightening took out. Back with the Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV protection is a must especially since I had one television that stop working and it hadn't even been 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV protection is a must especially since I had one television that stop working and it hadn't even been 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad is amazing! They are great protection for new tvs and I've always known them to be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from kenny for the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plans

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issues at all with the protected products is handled quickly and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to protect my tv like if anything happens

    I would recommend this to a friend