Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

5-Year Standard Geek Squad Protection

SKU:
6353438
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30424 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 616 Showing 12,301-12,320 of 30,424 reviews

  • Great people.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They fixed my Laptop and it had many problems. Thanks

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protection is a Must!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped a couple of visit with out MacBook. It gave us free install for our backup camera for our newest driver.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great product!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love it!!! Would definitely recommend 10/10

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection to have on a item bought from bestbuy. and they have a email address you can contact if you have any questions.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Pointless

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it seem like this would protect your purchase from accidents when it only protects if your tv stops working because of manufacturing issues. I feel like they should state it clearly and I paid an extra 50 dollars for no reason.

    This review is from 2-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Geek squad customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They great at solving issues and doesn’t take long if you get the right people to help you.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Never forget that warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy a warranty with the longest term you can get with todays electronics.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Safety

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s really good you offer warranties with all your items so it gives people the opportunity to keep their product safe

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Don’t Be Stupid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not needed their services, but if you’re going to purchase a high quality television, add on the protect plan. DON’T BE STUPID!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad accessed my issue quickly...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my sons laptop and took it to them. They took care of my issue quickly. They are very good at what they do.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to your service and recommend to everybody

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it and I hope I don't have to, but it give me Peace of mind knowing that I have it.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it and I hope I don't have to, but it give me Peace of mind knowing that I have it.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • The Best to have if they are needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the new 85” Samsung TV. Hopefully we will never use it but Best Buy stands behind there products they sell.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get an extended warranty for any electronics that I buy and it is always worth the money

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I completely agree. I always purchase the protection plans to have peace of mind just in case. We try and make the process as simple as can be if you needed to use the plan as well. If you have any questions or need any help, please let us know!

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase I honestly didn’t know what to expect but glad I got to experience real help

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Very flexible warranty and never an issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must! Easy to use, very flexible, and works with your schedule no matter how much inconvenient it may.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is very helpful and there very professional at what they do. I recommend this to anyone who needs help.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • I would recommend this to anyone buying a computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful and removed the bloatware on my new HP Laptop. They installed virus protection and it's easy to get help online.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • GET THE PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR EIGHTY DOLLARS FOR FIVE YEARS, HOW CAN YOU GO WRONG.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 616, Showing 12,301-12,320 of 30,424 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.