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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30448 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 626 Showing 12,501-12,520 of 30,448 reviews
  • Rated 5 out of 5 stars

    TV !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is awesome and my plan will be saving us if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the protection on my television this was bought for and hopefully I don't need it but should I need it, it will replace the television as it is intended to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the added cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek protection recently, but have in the past. After a quick check of the product that failed, I was given a credit sufficient enough to get a new model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend getting it when they come to help fix your product they know what there doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can come back within a timeframe after purchasing your product to purchase a protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has great warranty to fix or replace tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have replaced two TV purchased without protections plans in past two years. Hopefully this protection plan will prevent the need to replace any TVs within the next 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free is always nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice extra that came with my purchase for free. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electrical EMT's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always go with Best Buy and am not interested in a challenge at my age so I call the Geek Squad for rescues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase extra protection plan because it's great to have. This is something I've always purchase especially to save money when something goes wrong with the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Jason and the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If every member of the GEEK SQUAD was like Jason I would have confidence knowing all future problem would be resolved correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection has been very helpful. I'm always glad that I purchased the extra support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this along with my new TV from Best Buy. You never know what to expect down the road with your purchase. Anything can happen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the extra money for piece of mind. Had support on a previous tv that needed a new panel and was all covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage that pays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightning strike took out the TV. They replaced it in 5 days. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from a great team of proffessionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an excellent buy! It’s just starting to act up. But it still works

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Their techs are the worst

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out said nothing's wrong but American home shield sent a Sony tech out through allstate and found the main board to be bad and they had a scanner to connect directly best buy techs just winged it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best extended warranty ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the main reasons I purchase electronics and appliances in Best Buy. They have the best extended warranty ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase. Hopefully I'll never have to use it.

    I would recommend this to a friend