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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30450 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 632 Showing 12,621-12,640 of 30,450 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Geek Squad about once a year. Having this protection and the service is worth it for anyone with multiple devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good enough to put in your moms living room. would buy for dad too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know I have protection for 5 years -vs- 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the geek squad on my TV won’t go out and if it does it will be fixed right away I’m very thankful to have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    McClover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love speaking with Geed squad staff because they are so knowledgeable and able to help people with no experience like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your lame if you leave best buy without GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it, get it, get it, get it, get it, get it, get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great letting me know why it was imperative in purchasing the insurance protection for my Sharp 70 inch TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well having the geek squad protection on our computers we also find it important to have another electronics in the house it saves us time and money in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this awesome protection plan on an open box tv as open box tv's tend to be someone else's trash.. Thankfully I am protected if the tv breaks.. Geek squad rules!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Needed service

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase the protection plan just in case of an emergency

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    coco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they very great at what they did when they came they were there when they say were coming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Return / exchange process was very quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for "ease of mind"!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have definitely utilized the Geek Squad in the past for issues, and it is nice to know that they have my back when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure about the quality of service and reliability that Geek Squad offers as I haven't had to use them for any othe devices that I've purchased. However, better safe than sorry!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up the tv to the soundbar perfectly and made sure it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year protection plan is just peace of mind knowing that you will be covered in the event something goes wrong.Best decision I could make for the life of my product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately, Geek Squad Services are worth it to some people, but not others. If you have the extra money, don’t want to be beholden to friends and family or want to make sure the job is done right, I highly encourage you to try Geek Squad at least once.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each and every time I have a problem or question about a product I purchased at Best Buy I can rely on the Geek Squad to explain what the problem is and fix it on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rest of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing that the geek squad got my back gives me a reason to be relaxed and worry free. I haven't had any reason to use them, but I know they're there whenever I need them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price. Go 5yrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved me twice before on samsung tvs. Worth it in my book. Great to deal with.

    I would recommend this to a friend